Complex Household Claims Academy Handler

We have a fantastic opportunity for you to join our Complex Property Claims department here at Admiral!

We’re looking for people to join our Project Managed Claims Academy Team to support our customers when they need us most. You will be dealing with a varied and interesting portfolio of claims that may include water damage, fire, theft and storm cases with a value of between £10,000 and £50,000. You will be responsible for ensuring our customers are looked after from the moment we receive their claim to the point at which their claim is settled.

Whilst relevant household claims experience is desirable, it is not essential and full relevant training will be provided to all successful applicants. We believe in investing in our people’s ongoing professional and technical development and successful candidates will therefore not only attend our excellent onboarding training they will also have access to a wide range of ongoing professional development opportunities, including externally accredited courses such as those delivered by the Chartered Insurance Institute and British Damage Management Association.

Requirements:

• Claims handling experience.
• A positive attitude to work and maintain general office standards and discipline in accordance with Company Procedures.
• Effective time management and organisational skills.
• Good written and verbal communication skills.
• Attention to detail and accuracy.
• Team Player.

Flexibility and work life balance is important to us, and so your time will be split between home (80%) and office (20%), this will usually mean two days a week in the office. There is however the option for you to work more frequently from the office if this is your preference.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.