Claims Damage Analyst

A new and exciting opportunity has become available within the Claims Damage team at Admiral, based between Ty Admiral (Cardiff) and home working. Claims Damage are responsible for Admiral Insurance’s Repair Network, as well as several other key Claims Damage suppliers.

Working with all levels of Claims Damage Management you will be expected to provide insight and analysis to help drive performance within the Claims Damage area, with particular emphasis on cost metrics and Service Level adherence.

Responsibilities:

• Monitor and identify improvements to existing reporting in order to drive improvement in existing and new processes
• Responsible for the development of dashboards and reports to be provided to multiple areas across the business
• Provide accurate, timely and insightful reporting of data, information, and analysis to facilitate good decision-making, driving the Claims Damage area’s performance and profitability
• Responsible for the analysis of spend data to support the Claims Damage team with the identification of opportunities in our current supply chain
• Provide communication and support to internal customers on Claims Damage key metrics
• Support, where required, Admiral Group entities with spend and KPI queries
• Act as a champion for Claims Damage information and maintain high standards of integrity and professionalism

Requirements:

• Self-motivated and able to work independently
• Problem-solving skills and attention to detail are essential
• Strong interpersonal skills, and the ability to communicate effectively and influence both internal and external stakeholders
• Strong IT literacy and confident using Microsoft packages (Excel, Word, Powerpoint and Power BI) as well as other data analysis tools such as Tableau
• The ability to work to tight deadlines and therefore be able to prioritise and problem solve workload effectively
• Flexible and willing to take on varied tasks and learn new skills quickly
• Great organisational skills
• Confident and professional attitude to deal with senior management, third parties, contract owners and group functions
• An ability to multi-task and support on several high-level initiatives at once
• High attention to detail and comfortable analysing complex data sets

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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