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It’s Diversity and Inclusion Week at Admiral!

Diversity and Inclusion is an important topic for all of us at Admiral.  We have a workplace that welcomes everyone irrespective of their background or ethnicity and we are working hard to remove any barriers to entry that may exist and ensuring that we create opportunities for everyone to develop.  However, we need to do more and make Admiral a truly diverse and inclusive workplace so that we can attract, nurture and retain the very best talent.  We need diverse thinkers to challenge us, it will help us make better and more informed decisions and ultimately ensures our customers get the best products and services.

Diversity is a broad topic covering a range of characteristics: gender, ethnicity, sexual orientation, disability, age, and social background. In the Financial Services sector, all these groups are under-represented, and experience pay gaps when compared to society as a whole.

We’re proud to have a strong performance in Diversity and Inclusion and that is why we’re different -

  • We are proud to observe near equal representation of men and women across the whole business
  • We have a low gender pay gap. You can read more in our Annual Diversity Report   
  • 9% of Admiral staff identify as LGBTQ+ compared with 2.2% for the UK population
  • Admiral’s UK BAME percentage is broadly in line with the economically active population within our geographic demographic (6.9% vs 8.7%)

We are committed to delivering even greater diversity within the business and are hosting our very first Diversity and Inclusion week, to not only raise awareness of all the great work our Diversity groups (Age, BAME, Gender, LGBT, Disability and Social Mobility) have achieved to date, but also, what we have planned in the months and years ahead.

The week will be filled with various activities, webinars, talks, videos, and lots more. 

There'll be opportunities for everyone to get involved, we have:

  • A fascinating Q&A with Cristina Nestares, Admiral UK CEO, on why Diversity and Inclusion is important to us at Admiral, and what our key targets are.
  • BAME leader Gurmeet Singh will talk about how Diversity and Inclusion plays a part in Admiral’s success and gives us some great advice for the future.
  • Charlotte Bennett, Neo Director and Diversity and Inclusion representative will talk about imposter syndrome and the importance of taking on any challenge headfirst.
  • Laura Pengilly, Internal Careers Manager, along with guest speakers, will talk about internal opportunities, including our talent programmes and the more conventional route of applying for roles via our intranet. This session is to support those wishing to take the next step in their Admiral career!
  • Nik Miller from the Bridge Group and a selection of Senior Managers from around the business discuss ‘’who gets ahead and why?’’. The panel explore challenges for progression within the Financial sector and how we at Admiral are tackling this head on.
  • Our UK and International Heads of Diversity and Inclusion discuss the great work and key achievements across the group, and we get a glimpse of what the future of Diversity and Inclusion in Admiral will look like, globally!
  • Matt Wintle, Head of Learning and Development and Déborah De Paola, Learning and Development Manager will be sharing their mentoring plans for the next 12 months!

Learn more about Diversity and Inclusion at Admiral.

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Admiral Life

Our partnership with Disability Sport Wales - Transforming lives through the power of sport

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01/06/2021

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Our partnership with Disability Sport Wales - Together we’re transforming lives through power of sport We’re proud to have renewed our partnership with Disability Sport Wales (DSW), the leading organisation for the development of disability sport in Wales. Our further investment helps give DSW the ability to continue to deliver the successful Admiral Play Together programme across schools in Wales to approximately 1,500 children. Admiral Play Together is creative inclusive learning aimed at primary school pupils in Years 4 to 6. The sessions support and encourage young people to include everyone in their class and school with their play and cover a range of topics related to inclusive sport and disability. We’re so pleased to continue our partnership with Disability Sport Wales on the Admiral Play Together programme. As a company that understands the importance of including everyone and having fun at the same time, we’re impressed by DSW’s approach to educating children on the importance of inclusivity. We look forward to seeing the programme inspire more children across Wales this year. Rhian Langham, Head of People Services. Learning through the pandemic Despite a challenging 2020, the Admiral Play Together programme was able to delight over 1,500 children through face-to-face sessions last year in school across Wales. Following national lockdown, DSW adapted the programme to provide activities for families via social media, continuing to spread the message of community awareness and inclusion. If you have kids in Years 4 to 6 why not have some fun at home today with DSW’s Admiral Play Together guide. There’s more to come While DSW try to reach as many children as possible, they can only visit a limited number of schools in Wales, and some schools can't permit visitors at the moment. However, we’ll be offering colleagues the chance to nominate a school for an Admiral Play Together session. Keep an eye on Atlas news to be able to nominate! We’ll also be offering interactive colleagues disability inclusion training with DSW! 

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Linzi Mullane

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Linzi Mullane

Linzi Mullane

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Linzi Mullane

Admiral Pioneer – Life as a Service Designer

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Admiral Pioneer

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Blog

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27/05/2021

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We caught up with Riccardo, a Service Designer at Admiral Pioneer whose role is almost as varied as his background. He’s Brazilian by birth, but has lived in both America and Australia, giving him a cultural versatility that has influenced his worldview and work. How did you get into Service Design? I studied Advertising at university, and so I started my career there. Whilst I enjoyed the creative side of it, I felt at times that it was superficial. We would work hard on the communication of a product, only to read comments and reviews that the user experience wasn’t the best it could be. I wanted the ability to work from the inside out to solve problems and improve customer experience, so I decided to go into Service Design. It required me to broaden my experience - I started reading more about Service Design processes, took a few courses and built up my skillset. I then took on more responsibility in my Advertising role, focusing on product design and strategy, eventually taking on a Product Role which built up my tech skills a little more – particularly in terms of understanding APIs and customer information processes. My role at Admiral Pioneer is my first role as a Service Designer, and it’s a fantastic place to start. Not only do I work on launching and building new brands, but I also get the chance to build new products from scratch, which is what I have always wanted to do. It’s a chance to use all my skills to build a brand, communicate it, problem solve and bring it all together through great user experience. What’s it like to be a Service Designer at Admiral Pioneer? Service Design is a really varied role, so every day is different. It depends on the product or project that I’m working on – it could be anything from creating different screens for an app to working collaboratively on different processes with another team – there is always a new challenge to get stuck into. At the moment, I’m focusing on one of our new brands, looking at the customer experience across our digital platforms. I’m working hard on trying to map out all of the possibilities of the customer’s experience and making sure that we cater for them. It’s a case of covering every scenario so that they have the best experience possible! In general, it’s a role that is focused on customer experience, working collaboratively and constantly designing and re-designing our services to optimise that. I would say that service design is not a specific role – it’s based on our customers and what they want, and because of that all kinds of experiences come your way. Why did you decide to work at Admiral Pioneer? The most exciting thing about Pioneer is that we are building things from scratch and can define our culture ourselves. We are not stuck to a specific process or way of working but have the flexibility to figure out what works best for us. We’re making sure that we are collaborative and different, both in what we do but also how we do it. As a team, we’re ‘playing’ together to do something different and making sure our process works for everyone. Nothing is handed down to you – there is real autonomy in what you work on, which makes it a great place to be. At Admiral Pioneer, you really can put your hand up to anything you want to do. I have a background in Brand Strategy, so when there was an opening for that, I was able to get involved, even though it’s probably outside my normal role remit. There is no hierarchy in meetings – your voice is heard no matter who are, and your input is always treated as valuable, which hasn’t always been my experience at other companies. More than anything, the people are great – friendly and open to learning together, which makes for a fantastic team and working environment. How would you define Admiral Pioneer’s culture? It’s definitely the best of both worlds. We have the independence and ability to chase after what we care about, but the Admiral name adds massive amounts of value and gives us the resources, support and structure to do something bigger than we could do on our own. Our whole process is underlined by research – we put a lot of work into understanding trends - what our customers want, what they are interested in and how we can meet those needs. We have a lot of different avenues, and focus on design-thinking, homing in on solving specific problems. It’s a ‘finger on the pulse’ kind of environment, where we are always looking to innovate and improve our product and brands but are also planning for the future through looking at sustainability, health and tech, to keep ourselves relevant. In all of this, there is a high value on experimentation and a test and learn approach, as well as getting feedback as soon as possible. This opens you up to learn more, and I think it’s quite unique. What’s your favourite thing about your role? Admiral Pioneer has given me massive capacity to learn. In every area of my role, I am constantly challenged and able to learn more, and I love that. Working as a Service Designer has given me a real understanding of people and what they like. I love creating a service and then getting the opportunity to see the customers’ feedback right away. Admiral Pioneer allows you the flexibility to make changes accordingly, so it’s exciting and fast-paced every single day. Who would enjoy working at Admiral Pioneer? Someone with a thirst for knowledge coupled with creative flexibility. It’s a talented group of people, and everyone is open to our collaborative mentality and test and learn approach. We’re a close-knit team with genuinely friendly people that support ideas, but above all we relate to each other as people. We’re really open across the board, and it’s a welcoming environment to start in. As you look towards your future in Admiral Pioneer, what are you the most excited about? I have a chance to touch every step of the process, from basic research, launching a brand, growing and developing that brand and creating new products. Getting the opportunity to understand that whole path, from idea creation to a self-sustaining company is hugely valuable. Other than that, it’s the satisfaction of seeing customers happy with products and services I’ve worked hard on.   Click here to view our Admiral Pioneer Vacancies.

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Andrew  Smith

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Andrew Smith

Andrew  Smith

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Andrew Smith