Veterinary Specialist - Pet Claims

We’re looking for a Veterinary Specialist to join our Pet Claims Business! This is an exciting and dynamic department, that is in need of an experienced Veterinary professional to help support us during this time of growth and innovation. This role would be perfect for an experienced Vet Nurse or Veterinary Specialist who is looking to progress their career within the insurance sector.

The successful candidate will be responsible for providing Veterinary and technical support to our claims provider and will support the department in ensuring we follow industry best practice & internal group policy in our dealings with our customers and vet practices, as well as maximising the benefits that these suppliers bring to the business.

As a Veterinary Specialist you will;

• Review Veterinary claims and provide support/guidance to our claims provider in assessing veterinary claims for our Pet Insurance business.
• Work on supplier/Partner quality control and deal with relevant feedback, complaints and queries in relation to Pet Claims.
• Interact with our stakeholders to seek feedback upon the performance of Vet Groups and our 3^rd party claims provider.
• Support the development and ongoing ownership of suite of MI for Technical Pet Claims.
• Input into the strategic development of our product proposition and customer journey within the market
• Provide insight on industry challenges and cost control schemes

Ideally you will have

• A qualification within Veterinary science (or similar field).
• The ability to communicate effectively to suppliers and internal stakeholders alike
• The ability to work with a high level of autonomy
• Excellent organisational skills and proficient analytical skills
• Experience within a financial services environment

Additional information

• We will review your CV within 5 working days of application and get back to you
• Our office is based in Cardiff, working on a hybrid approach to remote working, 1-2 days in the office a week  (or more if you prefer)
• We will give you everything you need to work comfortably from home

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits, and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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