We have been made aware of a number of scams where fraudsters are claiming to represent our organisation or organisations we work with. Please click here to find out more details and what to do if you are contacted.

menu

Accessibility tools

ULR Case Handler

Cardiff

  1. Full time

About the job

"

This vacancy has now expired. Please see similar roles below...

"

We are looking for an innovative, enthusiastic, self-motivated and talented individuals to join our ULR department as case handlers! This department prides itself on providing a high standard of care to our clients. 

The role is one where you will be representing our clients who have suffered out of pocket expenses as a result of a road traffic accident. Bringing a claim against the Defendant for damages using Court proceedings as and when required.  The successful candidate will deal with a caseload of claims in which the other driver is disputing liability in full or in part for the accident from the commencement of the claim, up to issuing court proceedings (if required).  This can be a difficult time for our clients and therefore you will be there from the start of their claim, reassuring and empathising with them.

Aside from investigating the accident circumstances, you may be responsible for the investigation of our client’s claim for out-of-pocket expenses. Your role will involve gathering all the required evidence in respect of their losses and presenting them to the Defendant for full recovery.

With your own caseload, you’ll advise your clients on the best course of action. In this fast-paced role, you’ll effectively manage and progress your own caseload using our in-house case management system (and in line with our SLAs), keeping clients informed of progress every step of the way.

Key Responsibilities

  • Proactively review accident circumstances and any relevant case law
  • Assess and investigate liability
  • Review financial losses
  • Advise clients in respect of liability and quantum
  • Consider prospects and take a pragmatic approach to settlements

About You

We are looking for someone who has a keen eye for detail, a passion for the role and a desire to get the best outcome for clients. It goes without saying that you have excellent verbal and written communication skills, not to mention an unwavering commitment to delivering outstanding client care.

We would like to hear from those people who have a genuine interest in law and be willing to learn new skills and approaches to tasks. Numeracy, literacy and IT skills are vital. Whilst you will be supported in your role, you will need to be able to manage your time effectively, ensuring adherence with service level agreements and deadlines. Being able to prioritise your work in what can be a busy environment will be essential.

Admiral, Where You Can Be You

At Admiral you’re accepted, supported and empowered to be you. Because you’re brilliant.

We’re proud of our people-centric culture which has led us to being recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re committed to ensuring that at Admiral, progression is not slowed or haltered by barriers related to protected characteristics.

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

#LI-HJ1

  1. Full time
  2. Law

__jobinformationwidget.freetext.LocationText__

Cardiff

jobs

Related jobs

Pricing Manager

Salary

Location

Cardiff

Job Type

Full time

Location

Cardiff

Brand

Pioneer

Department

Admiral Pioneer

Office address

Capital Tower, Greyfriars Road, Cardiff, CF10 3AZ

Description

We're looking for a Pricing Manager – Commercial Motor Insurance to join our newly formed team at Admiral Pioneer!  About Pioneer Disruptive. Customer Centered. Transformational. Admiral Pion

Reference

10160

Expiry Date

01 Jan 0001

Eden Davies

Vacancy managed by

Eden Davies
Eden Davies

Vacancy managed by

Eden Davies
View Shortlist
Engineering Manager

Salary

Location

Cardiff

Job Type

Full time

Location

Cardiff

Brand

Admiral Money

Department

Finance Services

Office address

Tŷ Admiral, David Street, Cardiff, CF10 2EH

Description

Engineering Manager Admiral Money are looking for an Engineering Manager to join their growing Specialist Mortgages team! About Admiral Money Admiral Money is an exciting, new division of Adm

Reference

10485

Expiry Date

01 Jan 0001

Eden Davies

Vacancy managed by

Eden Davies
Eden Davies

Vacancy managed by

Eden Davies
View Shortlist
Talent Acquisition Resourcer

Salary

Location

Cardiff

Job Type

Full time

Location

Cardiff

Brand

Admiral Group

Department

HR

Office address

Tŷ Admiral, David Street, Cardiff, CF10 2EH

Description

Are you passionate about attracting and retaining top digital talent? Have you got either Agency or In-House Recruitment experience? Are you creative with using different sourcing techniques to attrac

Reference

10506

Expiry Date

01 Jan 0001

Abi Taylor

Vacancy managed by

Abi Taylor
Abi Taylor

Vacancy managed by

Abi Taylor
View Shortlist

Our Benefits

Admiral employees work hard to keep us at the top of our industry, and are rewarded for it—with competitive pay, a share package, career growth and development opportunities and some other great benefits, too!

People who like what they do, do it better.

Be You

Financial & Mortgage Advice

Financial & Mortgage
Advice

Ecare

24-Hour
Ecare

Cycle to Work Scheme

Cycle to Work
Scheme

Annual Holiday Allowance

Annual Holiday
Allowance

Flexible Working

Flexible
Working

Simply Health

Simply
Health

Private Health Cover

Private Health
Cover

Critical Illness Cover

Critical Illness
Cover

Grow & Progress

Learning and Development

Learning and
Development

Educational Sponsorship

Educational
Sponsorship

Accredited Qualifications ILM

Accredited
Qualifications ILM

iLearn

iLearn
Online Learning

Buy a Book Scheme

Buy a Book
Scheme

Developmental Coaching

Developmental
Coaching

Port of Calls

Port of
Calls

Internal Mobility

Internal
Mobility

Make a Difference

Groups & Societies

Groups and
Societies

Socials & Team Days Out

Socials and Team
Days Out

Multi Faith / Quiet Rooms

Multi Faith / Quiet
Rooms

Admiral Community Fund

Admiral Community
Fund

Give as You Earn

Give as You
Earn

Awards & Star Lunches

Awards and Star
Lunches

Corporate Social Responsibility

Corporate Social
Responsibility

Impact Hours

Impact
Hours

Share In Our Future

Share Schemes

Share
Schemes

Refer a Friend Bonus

Refer a Friend
Bonus

Colleague and Family Discount

Colleague and Family
Insurance Discount

Group Life Assurance

Group Life
Assurance

Pension

Pension
Scheme

Life Event Loan

Life Event
Loan

Tickets to Sponsored Events

Tickets to Sponsored
Events

Tusker

Tusker Salary
Sacrifice

Click here to download our full benefits brochure