We have been made aware of a number of scams where fraudsters are claiming to represent our organisation or organisations we work with. Please click here to find out more details and what to do if you are contacted.

menu

Accessibility tools

Trainee Paralegal

Cardiff

  1. Full time

About the job

"

This vacancy has now expired. Please see similar roles below...

"

Do you have a genuine desire to develop, deliver quality client service and build a career in a fast paced, innovative, and supportive Law Firm? If so, a career with Admiral Law could be for you! 

About The Role

We are recruiting for a Case Handler in our Claimant Personal Injury department. This is a fast-paced environment. You will be representing our clients who have suffered injury and/or financial losses as a result of a road traffic accident. This will have been a worrying time for many of our clients and the role requires you to support them through this process, advising them on the steps involved in bringing a claim against the responsible party, in order to secure damages and ensuring that their case is prepared in a timely and effective manner whilst ensuring a high level of client care throughout.

Telephone contact with our clients is an important aspect of the role, you will be discussing the position of their case with them, answering any questions they may have and providing advice on the various aspects of the case and evidencing the losses they have sustained. This will include obtaining medical evidence to detail the injuries the client has sustained, providing advice on the damages to which the client is entitled in conjunction with the evidence as well as helping them to identify and document any additional financial losses that may have been incurred as a result of the accident.

Where responsibility for the accident has not been admitted, you will also be required to investigate the accident circumstances and collate all of the relevant evidence to establish fault for the accident.

You will have a caseload for which you have primary responsibility, with supervision by your Team Manager who you will report in to. We set out service level agreements which our clients can expect us to adhere to in responding to their calls, emails, portal messages or post, ensuring the client feels supported and updated throughout their case. The role requires time management skills, a willingness to learn, good organisational skills, a genuine passion to deliver the best level of service for our clients and the ability to develop good working relationships with our clients, your team and the rest of the business. 

Main Responsibilities:

  • Ability to prioritise and manage a full case load.
  • Proactively reviewing accident circumstances and any relevant case law.
  • Assessing and investigating liability.
  • Reviewing Medical Reports & valuing injury claims.
  • Reviewing financial losses.
  • Drafting Court Documents.
  • Advising clients in respect of liability and quantum.
  • Considering prospects and taking a pragmatic approach to settlements.
  • Prioritising and managing a to do list.
  • Great telephone manner.
  • Good negotiation skills and the ability to make decisions.
  • A strong team ethos and willingness to engage.
  • A positive attitude and willingness to learn.
  • Good initiative and ability to meet deadlines.

Skills and Requirements:

  • Experience of handling claims of this nature is helpful but not essential.
  • You must have a genuine interest in law and be willing to learn new skills and approaches to tasks.
  • Numeracy, literacy and IT skills are vital, and you will need to be a great communicator
  • Whilst you will be supported in your role, you will need to be able to manage your time effectively, ensuring adherence with service level agreements and deadlines.
  • Being able to prioritise your work in what can be a busy environment will be essential.
  • A large part of the role is solving problems and so the ability to weigh up various approaches and then action the appropriate solution will be essential.
  • An eagerness to “get stuck in”, whilst you maintain strong attention to detail will serve you well.
  • You should be as enthusiastic about delivering great service as we are. The desire to perform to the best of your abilities will be indispensable when you join the team here at Admiral Law.

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

#LI-AB1

  1. Full time
  2. Law

__jobinformationwidget.freetext.LocationText__

Cardiff

jobs

Related jobs

Talent Acquisition Resourcer

Salary

Location

Cardiff

Job Type

Full time

Location

Cardiff

Brand

Admiral Group

Department

HR

Office address

Tŷ Admiral, David Street, Cardiff, CF10 2EH

Description

Are you passionate about attracting and retaining top digital talent? Have you got either Agency or In-House Recruitment experience? Are you creative with using different sourcing techniques to attrac

Reference

10506

Expiry Date

01 Jan 0001

Abi Taylor

Vacancy managed by

Abi Taylor
Abi Taylor

Vacancy managed by

Abi Taylor
View Shortlist
Customer Care Agent

Salary

Location

Cardiff

Job Type

Full time

Location

Cardiff

Brand

Pioneer

Department

Veygo

Office address

Capital Tower, Greyfriars Road, Cardiff, CF10 3AZ

Description

At Veygo our world is learner and temporary pay-as-you-go car insurance. We know people's lifestyles are changing and our pay-as-you-go insurance provides our customers with flexible cover by the hour

Reference

10638

Expiry Date

01 Jan 0001

Meg Evans

Vacancy managed by

Meg Evans
Meg Evans

Vacancy managed by

Meg Evans
View Shortlist
Admiral Repair Network (ARN) Lead

Salary

Location

Remote

Job Type

Full time

Location

Remote

Brand

Admiral Group

Department

Claims, Household

Office address

Remote

Description

The Admiral Repair Network (ARN) Lead plays a pivotal role in overseeing and enhancing the performance of the ARN within the Household Claims function. This role ensures that supplier partnerships ali

Reference

10433

Expiry Date

01 Jan 0001

Dacey Cole

Vacancy managed by

Dacey Cole
Dacey Cole

Vacancy managed by

Dacey Cole
View Shortlist

Our Benefits

Admiral employees work hard to keep us at the top of our industry, and are rewarded for it—with competitive pay, a share package, career growth and development opportunities and some other great benefits, too!

People who like what they do, do it better.

Be You

Financial & Mortgage Advice

Financial & Mortgage
Advice

Ecare

24-Hour
Ecare

Cycle to Work Scheme

Cycle to Work
Scheme

Annual Holiday Allowance

Annual Holiday
Allowance

Flexible Working

Flexible
Working

Simply Health

Simply
Health

Private Health Cover

Private Health
Cover

Critical Illness Cover

Critical Illness
Cover

Grow & Progress

Learning and Development

Learning and
Development

Educational Sponsorship

Educational
Sponsorship

Accredited Qualifications ILM

Accredited
Qualifications ILM

iLearn

iLearn
Online Learning

Buy a Book Scheme

Buy a Book
Scheme

Developmental Coaching

Developmental
Coaching

Port of Calls

Port of
Calls

Internal Mobility

Internal
Mobility

Make a Difference

Groups & Societies

Groups and
Societies

Socials & Team Days Out

Socials and Team
Days Out

Multi Faith / Quiet Rooms

Multi Faith / Quiet
Rooms

Admiral Community Fund

Admiral Community
Fund

Give as You Earn

Give as You
Earn

Awards & Star Lunches

Awards and Star
Lunches

Corporate Social Responsibility

Corporate Social
Responsibility

Impact Hours

Impact
Hours

Share In Our Future

Share Schemes

Share
Schemes

Refer a Friend Bonus

Refer a Friend
Bonus

Colleague and Family Discount

Colleague and Family
Insurance Discount

Group Life Assurance

Group Life
Assurance

Pension

Pension
Scheme

Life Event Loan

Life Event
Loan

Tickets to Sponsored Events

Tickets to Sponsored
Events

Tusker

Tusker Salary
Sacrifice

Click here to download our full benefits brochure