Subsidence Claims Handler

Do you want to work for a multi-award winning business, where we put your career and development first?

If this sounds like you, we have a fantastic opportunity for you to join our Subsidence Claims team here at Admiral!

As a Subsidence Claims Handler, you'll play a vital role supporting our customers and working with our expert, nominated suppliers to proactively handle and settle domestic Subsidence claims. You will be responsible for ensuring our customers are looked after from the moment we receive their claim to the point at which their claim is settled.

The key to this role is communication: keeping the policy holder informed and up to date with progress, providing a first-class service to ensure the customer journey is the best possible. You'll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve problems and collate all necessary details to ensure swift settlement whenever possible.

Whilst relevant household and subsidence specific claims experience is desirable, it is not essential and full relevant training will be provided to all successful applicants. We believe in investing in our people’s ongoing professional and technical development and successful candidates will therefore not only attend our excellent onboarding training they will also have access to a wide range of ongoing professional development opportunities, including externally accredited courses such as those delivered by the Chartered Insurance Institute and British Damage Management Association.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits and Work-Life Balance

We recognise that applicants for this role will come with a wide variety of experiences, as such there is no defined starting salary as we aim to provide a competitive remuneration package that is commensurate with the skills of the successful candidates. 

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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