Storage and Backup Engineer

We are seeking a highly skilled and experienced professional to join our IT team as an Storage and Backup Engineer. The successful candidate will be responsible for implementing, supporting, and maintaining enterprise-grade storage and backup systems. Key duties include providing coaching and training to less experienced team members, adhering to and improving existing processes and procedures, and ensuring the smooth transition of newly completed projects into live environments. The role also involves active participation in problem management and continuous service improvement processes, liaising with other departments to meet their IT needs, and ensuring third-party support aligns with our service level agreements.

This role requires occasional travel to our Newport, Cardiff, or Swansea offices.

Key Duties

The role holder will be responsible for implementing, supporting and maintaining enterprise grade storage and backup systems.

Other duties will include:

• Where necessary to provide coaching, training and general support to less experienced members of IT.
• Adhering to day-to-day processes and procedures which already exist within the team as well as creating, reviewing, updating or replacing any as deemed appropriate.
• Accepting newly completed projects into ‘live’ ensuring that all aspects to enable support have been considered and supplied beforehand.
• Being aware and familiar with the concept of ‘risk’ and how this can affect the availability of IT systems and be impacted through their activities.
• Actively contribute to the Problem Management and Continuous Service Improvement processes and ensure that accurate recording of incidents is provided towards understanding the full impact of incidents and outages.
• Liaising with other departments within the business to ensure that their IT needs are met in the most appropriate fashion, particularly with respect to monitoring and alerting.
• Participating in the CAB processes and ensuring that all changes are submitted and implemented correctly.
• Ensure that our 3^rd parties deliver their support in such a way which is beneficial to our environment (and in accordance with SLAs), highlighting any failures and deficiencies.

This is not a full definition of the role but covers the main aspects and drivers for success.

Experience/Skills required

Role holders should be able to demonstrate a significant level of experience and expertise across as many of the following areas as possible:

• File and Block level Storage – Pure Storage, IBM SAN Fabric Switch Administration
• Enterprise Backup Solutions (VEEAM Availability Suite)
• Experience of working with VMware
• Excellent multi-tasking skills
• An ability to prioritise work
• A desire to learn and adapt to changes to the technical environment.
• Flexible approach to work in terms of out of hours activity being required at times at potentially any one of the Admiral locations.
• Familiar with Monitoring and Alerting tools – PagerDuty, PRTG, App Dynamics, Manage Engine.

The role holder must have a full UK driving license and car, and be willing to travel to the Newport, Cardiff or Swansea office when required.

Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

Admiral, Where You Can Be You

At Admiral you’re accepted, supported and empowered to be you. Because you’re brilliant.

We’re proud of our people-centric culture which has led us to being recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re committed to ensuring that at Admiral, progression is not slowed or haltered by barriers related to protected characteristics.

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