Squad Lead

We are looking for an experienced Squad Lead/Scrum Master to drive improvements within our Claims Tribe. You will support our Product Owners and ensure that we can continue to deliver high quality solutions to our Claims departments at pace. Our Claims departments deal with Motor and Household Claims on Guidewire Claim Centre and its multiple integrations.

We are in the latter stages of delivering our main phase of ‘Claims Transformation’. This transformation has been done alongside our IT Departments transformation to Scaled Agile. We are in the early stages of our business-as-usual world. We have a lot to learn and have grown considerably in the past 12 months. Our future looks busy and exciting as we get used to a modern cloud-based infrastructure that allows our delivery teams to thrive.

Specific Responsibilities

• Responsible for the performance and results of an Agile Squad(s) which will consist of Development Engineers, Test Automation Engineers, and a Product Owner. The squads are diverse in location from UK wide, to Europe and middle east, which requires additional co-ordination due to time zones.
• Run Daily Stand Ups; ensuring you proactively remove blockers, that each team member if being fully utilised, and that our work management system (Jira) is updated accordingly.
• Ensuring all other Agile Ceremonies are carried out and co-ordinated to an excellent standard. For example, Backlog Refinement, Sprint Planning, Retrospectives, Sprint Playback etc.
• Authorising leave and managing this alongside the overall squad’s capacity, maintaining availability of the right skill sets to deliver on goals.
• Ensuring a weekly update outlining the present position for your squad(s) is submitted on time, to the weekly check point, and providing commentary and answering questions in the weekly check point.
• Working closely with the Claims Tribe Squad Lead ‘Community of Practice’ to ensure good practice is shared across the tribe and we work together on Continuous Improvement.
• Using an IT wide Agile Metrix to help manage the performance of your squad.
• Supporting the Tribe Delivery Lead in wider Tribe tasks when called upon.
• Being happy to get involved in wider IT and Organisational projects.

About you

We are looking for someone enthusiastic with strong communication skills and a desire to drive things forward. You will be committed to bring the best out of people and help them enjoy their role. People who like what they do, do it better. You will have the ability to think creatively and are willing to challenge when necessary. You should have experience leading an IT team in regular, deployments of new code and be able to support a Product Owner and Development Team. You should be proficient in methods to increasing velocity, skilled in analysing metrics, and suggesting improvements to benefit the team.

We seek someone who can work independently, with good team skills, and can deliver to agreed timelines in a fast-paced and exciting environment.

Prior Experience and Personal Attributes:

Essential

• Ability to create a great working environment for the team; with quality, hard work, mutual respect, and fun at its core; as people who enjoy what they do, do it better.
• Demonstrable good leader who establishes value-add principles to a team.
• Willingness to get stuck in to get the job done.
• Motivates team members to adhere to Agile/Scrum concepts and principles.
• Ability to communicate well with teams, stakeholders across the organisation and with third parties.
• Quick to respond when issues arise, elevate as necessary and manage with transparency.
• Self-assured and tenacious in making decisions.
• Continual improvement must be at the heart of what you and the team do.
• Encourages people to put their point of view forward and promote health conflict as many heads are better than one.
• Regularly encouraging the team towards self-organisation.
• Good understanding of the fundamentals of software development processes and procedures.
• Understands the effort required by the team to deliver the work they do.
• Ability to work with and interpret metrics to help improve the results of the team.

Desirable

• Experience as an Agile Coach.
• Experience working within the Financial Sector

About Admiral

We're Wales’ only FTSE 100 company. We have forward-thinking approaches and provide endless opportunities to test, learn and grow. There's a reason we've been named a Best Place to Work: our progressive culture, core values, and commitment to diversity and inclusion have created a working environment where people share ideas, aren’t afraid to speak up and change things, and above all, feel valued.

Admiral has grown from being a small start-up into a multi-national organisation. The company is constantly investigating new products, services and markets and is now present in eight countries with a diverse product portfolio.

Our success goes hand-in-hand with having a strong culture where we put our people and customers first. Our philosophy is simple yet effective: people who like what they do, do it better, and this, in turn, means that our customers receive the level of service and products that they deserve. Our culture is honest, open and wholeheartedly focused on four key areas: Communication, Equality, Reward & Recognition, and Fun.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we have consistently been voted one of Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

You can also view some of our other key benefits here; https://admiraljobs.co.uk/employee-benefits/.


Interviews

First stage interviews will commence end of January/beginning of February 2022.
 

If you think this role is for you and would like to be considered for this opportunity, please click “apply now” to complete an online application form.