Property Adjuster

We have an exciting new opportunity to join a Loss Adjuster team within an innovative household claims department. We want someone with excellent communication skills who can deliver a high-quality service to our customers and is adaptable to move with the ever-changing claims world. 

Main Duties

We understand the importance of understanding a role and being invested in a company that treats employees right to get the best of them. Admiral do the right thing by not only their customers but also their employees!

• Visiting Policyholders properties to assess damage and produce schedules of work utilising scoping tool Symbility or similar to settle claims
• Manage claims up to £100k but predominantly claims from £10k-£50k with development opportunities 
• Ensuring agreed supplier invoices are accurate and in line with agreed contracts  
• Ability to understand problems and find solutions
• Providing excellent customer service to assist with NPS scores
• Making the right decisions to control claim spend to lower average claim costs 
• Proactively managing a case load from start to finish and taking responsibility 
• Working independently but actively being involved in a friendly team and department 
• Effectively managing time on a day-to-day basis, existing and new claims queries and associated activities.
• Building relationships with surveyors/ internal stakeholders
• Identifying potential recoveries and fraudulent claims
• Actively having a say in the best ways of working 
• Making decisions to mitigate losses and prevent secondary damage
• Being involved in projects and surge situations where required 

Where

• Looking for nationwide coverage for this role

Skills:

• Property & Loss Adjusting Experience
• Household Claims Experience
• Experience in managing claims upto and over £100k

Benefits

• Excellent pay & benefits including Admiral Shares 
• Company car/ car allowance (choices are important)  
• Pension scheme 
• Funding for qualifications 
• The change to evolve with a company who are looking to the future of loss adjusting 
• A flexible and adaptable working environment 

Other information

 A full driving license is required for this role. We are interested in speaking with enthusiastic people with a ‘can do’ attitude. Strong Microsoft skills along with any CII/CILA qualifications are desirable but not essential. 

Interviews

First stage interviews for this position will be confirmed in due course via Microsoft Teams
Second stage interviews for this position will be confirmed in due course and possibly will be in the candidates locality

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're voted no. 1 in the 2020 Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

You can also view some of our other key benefits here; https://admiraljobs.co.uk/employee-benefits/.

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