About the job
We’re looking for someone who enjoys working in a hands-on PMO role with a passion for supporting the delivery of change, whilst keeping things lean and fast paced. You will be aligned to a strategic Programme and undertake activities such as reporting, information management, financial tracking, risk/issue management, change control and maintaining governance standards. Your main focus however will be on quality and assurance during all aspects of delivery.
You will be supporting at least one programme within the Data & Technology Group, there will be opportunity to help us shape and grow the PMO function. You will be encouraged to identify opportunities to reduce governance overheads whilst ensuring the Programmes/ Projects still meet their minimum requirements.
Main Duties
- Play the role of critical friend to your delivery stakeholders.
- Work with a Programme to implement a Quality Assurance strategy.
- Define and support governance.
- Provide assurance with the project framework standards.
- Identify and analyse key gaps relating to quality and drive improvement activities to close gaps.
- Produce and track project timelines, schedules, resources, and financials.
- Communicate, manage, and escalate Milestone Plans, Risks, Issues, Dependencies, and Actions (RAID).
- Support identification and tracking of Objectives and Key Results (OKRs) or key metrics agreed by Leadership for the Programme.
- Facilitate key Programme checkpoints and meetings.
- Support any PMO interactions with the wider business.
- Provide quality information on Programme progress to the Portfolio Office.
- Drive transparency, collaboration, and a continuous improvement mindset with the PMO and Programme.
- Act as the SME for PMO, ensuring communications are distributed within your stakeholder network for the Programme.
What We’re Looking For
- Solid experience in a hands-on Programme support role within a key strategic programme.
- Strong background in both waterfall and agile practices and ways of working.
- Enthusiasm for stakeholder support and quality assurance.
- Experience in project resource planning and reporting, RAID management, and comprehensive quality checks.
- Detail-oriented with excellent time management and organisational skills.
- Comfortable assessing others’ work and delivering feedback in a supportive and productive manner.
- Ability to identify and analyse quality concerns, suggesting solutions and improvement measures.
- Proficiency in tools such as Jira, Confluence, MS Office Suite, and PowerBI.
- Passion for quality and continuous improvement.
- Innovative mindset with ideas to evolve and enhance team practices and ways of working.
Admiral: Where You Can
We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.
Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.
We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.
Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.
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We know our colleagues work hard to serve our customers and keep us innovating, so it’s important to us that they’re well-rewarded.
Alongside our competitive pay we also offer a share package, career growth and development opportunities and a whole host of other great benefits!
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