Product Owner

As a Proposition and Acquisition Product Owner, you will work alongside the Product Lead and Senior Product Owner to drive continuous improvements across our digital sales platform. Your goal will be to support the implementation and measurement of continuous change across our online journeys, ensuring it meets customer needs by offering a fantastic experience, drives conversion and supports the achievement of our Product Vision, Objectives & Key Results (OKR’s). 

Acting as the voice of the customer, you will be expected to work closely with key stakeholders to gather, analyse, prioritise, record in detail, and communicate requirements for change. Working closely with IT, you will incrementally improve the website, help to ensure quality of delivery, measure performance and communicate progress. When a change has been successfully been made available to our customers, you will be expected to monitor and measure its success by gathering data insights. 

Main duties

• Coordinate and communicate the prioritisation of the squad sprint backlog. Understand & communicate the vision and value of work assigned to the Squad.
• Represent the customer.
• Ensuring the change roadmap is prioritised based on customer feedback, sound business value and data driven insight.
• Master the data - Analysis and communication of MI, using various analytics tools and internal MI data, tracking performance against targets, and identifying areas for improvement.
• Feed ideas, opportunities, challenges, and risks into the Product Lead to help shape the current and future strategy.
• Understands the Level 2 OKR’s for the ART and has the ability to create a backlog to help achieve these.
• Defines Level 3 OKR’s for the Planning Interval aligned to the Prioritisation of the ART
• Gathering, writing, and communicating to IT, requirements for change.
• Working closely with the IT development team to ensure timely and accurate delivery of new functionality.
• Primary contact for stakeholders during build.  Communicating progress and managing expectations.  Conducting show and tells and gaining delivery approval.
• Working closely with our designers to transform new ideas from sketches to prototypes.
• An active member of the Product Community of practice.

Experience and qualifications required

Essential skills:

• Strong customer focus.
• Excellent communication both written and verbal
• Good interpersonal skills and effective communication to all levels.
• Ability to build good working relationship within the squad and the ART and its stakeholders.
• Understanding of our current customer journeys and how to improve these with the customer at the forefront of any change.
• Understand compliance elements that need to be considered to ensure that our customers receive good outcomes.
• Understand Agile ways of working and practices.
• Comfortable analysing and interpreting data with an ability to use this to solve problems.
• Is able to input on business cases and help to monitor the success of these post release of new change.
• Keen eye for detail.
• Willingness to learn and adapt to change.

Desirable:

• Experience of working within agile teams.
• Experience of analysing and refining processes and functions.
• Experience of working within and Agile development structure
• Experience of using Jira to write user stories and manage sprint priorities

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.

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