Product Manager

Household Product is searching for a Product Manager to join our expanding team. Household has ambitious growth targets and continues to play a key role within the Admiral diversification strategy.

As a Product Manager, you will be part of a team accountable for delivering continuous improvements to the product design and optimising commercial performance. We are looking for someone to join the team who wants to develop themselves technically and professionally whilst making an impact within the Household department and the entire Admiral business. You will expand your network by working with multiple stakeholders and learn how the business is run along the way.

Job Purpose:
As a Product Manager, it will be your responsibility to maintain, design and improve the product, providing better outcomes for our customers and the business. This will also include the development of projects.

You will also be responsible for monitoring performance of the product and implementing improvements through data insight.

The role is by its nature varied and consists of managing BAU tasks which may include optimisation of the quote journey, monthly reporting of key product performance metrics and/or researching market trends and identify opportunities for growth, as well as communicating with third-party suppliers.

Responsibilities:
As a Product Manager your main duties will include:

• Delivery of the Household/Ancillaries Product Strategy including above the line (ATL) and below the line (BTL) projects.
• Ownership and monitoring of MI on how the product is performing and identify areas for improvement at all times being led by the data.
• Identifying opportunities to continually optimise the product’s commercial performance, through the relevant distribution channels.
• Build a strong working relationship with key stakeholders including but not limited to Underwriting, Pricing, Claims, Marketing and Regulatory Advice.
• Undertake a continuous review of the existing product, identifying potential problems, and making recommendations to provide better outcomes for the customer.
• Becoming a product expert, understanding how the product features benefit our customers.
• Build key skills in Project Management, Product Development, MI analysis and Stakeholder Management. You will also practice Design Led Thinking.
• Keep up to date with market threats, and industry and competitor trends. Identify opportunities and scope out areas for growth.
• Conduct market and competitor research, identify any challenges and make recommendations for improvements which meet our customer’s demands and needs.
• Proactively identify potential business risks within the household product area and manage controls for these risks.
• Identify new areas of growth for Household, related insurance products and add-ons.
• Where appropriate, be responsible for the creation of new products and their associated business plans.
• Build and maintain a close working relationship with the third-party suppliers.
• Be familiar with regulatory changes, and understand how it impacts the business, and product.

Experience and Skills Required:

• The ability to forge and maintain strong working relationships with internal and external stakeholders.
• A commercial mindset and be able to spot opportunities.
• Good written, verbal and presentation skills
• Self-motivated and able to work independently.
• Numerate, with good analytical and problem-solving skills.
• Good knowledge of Microsoft (Word, Outlook, Excel and PowerPoint).
• Positive, excellent team player and ability to work closely with others to deliver results.
• Have or prepared to gain an understanding of IT systems and processes as well as operational areas.
• Should be knowledgeable but also open to new ideas and options to innovate.
• Organised and able to prioritise workload in line with tight deadlines and working effectively under pressure.
• Ability to assess the potential impact of emerging issues and opportunities and how to apply them in a business context.
• Proven track record of deploying design thinking to solve problems or realise product and customer experience opportunities.
• Helped create product strategies and roadmap.
• Experience with managing products within the financial services or regulated environment would be beneficial.
• Good knowledge of the Household insurance market, and ancillary products such as Home Emergency Cover, and Legal Expenses would be beneficial.

Additional Information

• We will review your CV within 5 working days of application and get back to you.
• We have a Hybrid approach to work remote working, 1-2 days per week in our Cardiff office (or more if you prefer).
• We will give you everything you need to work comfortably from home.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits, and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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