Personal Injury Case Handler

We are the largest car insurance provider in the UK and always feature in ‘The Sunday Times Best Big Companies to Work For’, as voted for by our staff.

At Admiral, we really believe that people who like what they do, do it better and that happy staff deliver great service. In Admiral Law, the customer will always be at the heart of everything we do.

The over 5k team are recruiting and are offering a unique and exciting opportunity for those seeking to advance in their legal career. Join us as we continue to grow and develop your legal skills with our exceptional training and continued guidance.

As a handler in our Over5k Team, you will be representing our clients who have been injured and suffered a financial loss as a result of a road traffic accident to bring a claim against the Defendant for damages using court proceedings as and when required. The successful candidate will deal with a caseload of claims from start to finish and will on occasion have the opportunity to take a claim to trial.

Our Over5k team focuses on delivering a high standard of care to our clients, ensuring they recover the compensation that they are entitled to. The role of the case handler is pivotal to ensure that each of our clients get the care and compensation that they are entitled to.

You will also be responsible for the investigation of our client’s claim for Personal Injury. Your role will involve obtaining medical evidence in support of your client’s claim, valuing the injuries sustained and gathering all the required evidence in respect of their losses.

Main Responsibilities and Requirements

• Ability to prioritise and manage a full case load
• Proactively reviewing accident circumstances and any relevant case law
• Assessing and investigating liability
• Reviewing Medical Reports & valuing injury claims
• Reviewing financial losses
• Drafting Court Documents
• Advising clients in respect of liability and quantum
• Considering prospects and taking a pragmatic approach to settlements
• Prioritizing and managing a to do list
• Great telephone manner
• Good negotiation skills and the ability to make decisions
• A willingness to learn
• Good initiative and ability to meet deadlines

Essential Skills

• Previous PI/Case handling experience
• Numeracy/literacy and IT skills
• Good time management

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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