People, Learning and Development Manager
Cardiff
- Full time
About the job
This vacancy has now expired. Please see similar roles below...
"We have an exciting opportunity for someone with team management experience to join our Learning and Development team. Reporting directly to the Head of People, Learning and Development, you will be responsible for assisting with delivering Admiral Law’s People Strategy.
Our People Strategy is simple: We want highly motivated, happy and empowered people who embody the values we are aiming to achieve as a business. Working with the head of the area, you will assist in delivery of multiple projects, all with the aim of continuing to improve our culture for our people.
About us:
Admiral Law was created in 2013 and is co-owned by both Admiral Group and Lyons Davidson Solicitors. We are legal experts who specialise in road traffic accident claims. Admiral Law is one of the largest Alternative Business Structures in England and Wales and continues to grow and develop.
Main Responsibilities:
- With the assistance of our Project Management team, you will be responsible for overseeing and delivering on projects that align with our People Strategy
- You will work closely with our PS Business Partner and PS Executives, allowing you to stay up to date with changes in the wider business that may affect our people. It is important that you are comfortable with our PS policies and procedures, hence needing Team Management experience
- Your work will change and adapt as the strategy progresses, with you working on multiple projects at once
- You will be passionate about providing good customer service and will understand how pivotal strong staff development is to that
- You will possess a desire to see staff progress within their roles and have a keen understanding of the importance of training
- Staff engagement is key to the success of this role, so you must be comfortable communicating with people at all levels and in all formats, both obtaining feedback and communicating updates. This will include communication to the wider business and engagement with the management team.
- You will be expected to work closely with our Head of People, Learning and Development to ensure that we are engaging the wider business as delivery of the strategy evolves and develops
- Alongside our People Services department, you will help to ensure the continuation and embeddedness of an effective D&I programme
- You will be expected to report back with the progress of your workstreams and should be comfortable working autonomously to deliver on your assigned elements of the strategy
- You will be expected to put forward your own ideas as to how we can improve our working practices and will be expected to structure your thoughts into an easily digestible format for stakeholders
- You will take part in bi-monthly steering meetings with our Operations group in order to communicate progress, gain insight into their views and discuss the next steps
- Measuring the success of the projects is key – alongside our Project Management team, you will be expected to demonstrate the benefits and ROI of any work that is rolled out (where possible)
Experience:
- You will have at least 12 months’ team management experience, running a team of customer-facing staff members.
- You will have worked in a fast-paced environment as a team manager and understand the importance of looking after your team, so that they in turn can look after our customers.
- You should have experience of developing people to improve in their roles and be passionate about staff engagement.
- You will have had experience of dealing with HR issues and understanding the pressures of a busy management role.
Essential Skills:
- Passion for our culture is key – everything that you do should align with our strategy and ensure that we are improving things for our staff and customers
- Customer-focussed, you must have worked in an area which understands the importance of good customer service. The outcome of all of our work should be an engaged, client-centric group of individuals who are happy and driven to better the service we provide
- You must possess good written and verbal communication skills
- You should be comfortable working both collaboratively and independently
Our Commitment to You
At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.
All qualified applicants will receive equal consideration for employment.
Salary, Benefits and Work-Life Balance
We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
You can also view some of our other key benefits here.
#LI-SS1
- Full time
- Law
__jobinformationwidget.freetext.LocationText__
Cardiff
Talent Partner
What areas do you look after?
I currently look after our Non-Motor departments.
Tell us about you and your Admiral story?
After graduating from university in 2021, I was very unsure on what I wanted to do so I almost fell into external recruitment. Within that time, I found a passion for recruitment but knew that internal recruitment would be much better suited for me. I have always loved the thought of working for Admiral so what better way to continue my career within recruitment for a fantastic company.
Why would you recommend Admiral?
There are so many reasons why I would recommend Admiral. Not only do they have great benefits such as the share scheme, but they are also continuously looking out for our wellbeing and encouraging everyone to develop a strong work-life balance. They are constantly helping and going above and beyond for everyone whether that be customers, colleagues or the community. Everyone is just so friendly and positive and it makes work fun and enjoyable.
Related jobs
Salary
Location
Cardiff
Job Type
Full time
Location
Cardiff
Brand
Pioneer
Department
Admiral Pioneer
Office address
Capital Tower, Greyfriars Road, Cardiff, CF10 3AZ
Description
We're looking for a Pricing Manager – Commercial Motor Insurance to join our newly formed team at Admiral Pioneer! About Pioneer Disruptive. Customer Centered. Transformational. Admiral Pion
Reference
10160
Expiry Date
01 Jan 0001
Vacancy managed by
Eden DaviesVacancy managed by
Eden DaviesSalary
Location
Cardiff
Job Type
Full time
Location
Cardiff
Brand
Admiral Money
Department
Finance Services
Office address
Tŷ Admiral, David Street, Cardiff, CF10 2EH
Description
Engineering Manager Admiral Money are looking for an Engineering Manager to join their growing Specialist Mortgages team! About Admiral Money Admiral Money is an exciting, new division of Adm
Reference
10485
Expiry Date
01 Jan 0001
Vacancy managed by
Eden DaviesVacancy managed by
Eden DaviesSalary
Location
Cardiff
Job Type
Full time
Location
Cardiff
Brand
Admiral Group
Department
HR
Office address
Tŷ Admiral, David Street, Cardiff, CF10 2EH
Description
Are you passionate about attracting and retaining top digital talent? Have you got either Agency or In-House Recruitment experience? Are you creative with using different sourcing techniques to attrac
Reference
10506
Expiry Date
01 Jan 0001
Vacancy managed by
Abi TaylorVacancy managed by
Abi TaylorOur Benefits
Admiral employees work hard to keep us at the top of our industry, and are rewarded for it—with competitive pay, a share package, career growth and development opportunities and some other great benefits, too!
People who like what they do, do it better.
Be You
Financial & Mortgage
Advice
24-Hour
Ecare
Cycle to Work
Scheme
Annual Holiday
Allowance
Flexible
Working
Simply
Health
Private Health
Cover
Critical Illness
Cover
Grow & Progress
Learning and
Development
Educational
Sponsorship
Accredited
Qualifications ILM
iLearn
Online Learning
Buy a Book
Scheme
Developmental
Coaching
Port of
Calls
Internal
Mobility
Make a Difference
Groups and
Societies
Socials and Team
Days Out
Multi Faith / Quiet
Rooms
Admiral Community
Fund
Give as You
Earn
Awards and Star
Lunches
Corporate Social
Responsibility
Impact
Hours
Share In Our Future
Share
Schemes
Refer a Friend
Bonus
Colleague and Family
Insurance Discount
Group Life
Assurance
Pension
Scheme
Life Event
Loan
Tickets to Sponsored
Events
Tusker Salary
Sacrifice