Motor Claims Handler - Part Time Weekend
Swansea
- Part Time
.
About the job
This vacancy has now expired. Please see similar roles below...
"The start date for this role is 16/11 and the salary is £18,000 Pro Rata.
We truly care about our customers and we’re very proud of the level of service we provide. No matter what department you’ll be working in, the customer will always be at the heart of everything we do. By recruiting people like you, who are customer focused and love to help others, we can continue to provide a great service and ensure an excellent experience for our customers.
We are an innovative insurance company and The Sunday Times Best Companies to work for.
We're looking for talented individuals with a keen eye for detail and excellent customer service skills to join our weekend team in our busy Service department as FNOL (First Notification of Loss) handlers. Claims Service sits at the heart of the claims department and it’s where the customer journey begins after an accident.
Cool, calm and collected, our FNOL teams are the first point of contact for callers in crisis, so having a reassuring, professional and friendly telephone manner is vital to our customers. You will be required to accurately gather as much information about an accident as possible, determine what our stance on liability is and make sure that policy cover applies whilst giving clear and precise information and advice to ensure that expectations are managed right from the start.
After comprehensive training you’ll join an FNOL team and start taking calls and setting up new claims with the help and support of your colleagues. You will offer advice and guidance on additional services and benefits available during the claim process. You'll also benefit from on-going training to ensure you're always up to date with the latest policies and procedures to deliver the best service possible.
It’s a challenging yet rewarding role which can result in a stimulating, ever evolving career within the Admiral Group.
What we expect in return is someone who enjoys responsibility, wants a long-term career in the company, has a good telephone manner, is a team player and is good at serving our customers. We’re looking for bright, proactive people who enjoy sharing ideas and experiences with colleagues, helping us to work in smarter, better ways. If you think you want to help and grow with us and you meet the requirements of this position, then apply now.
These roles will initially be home working positions due to the current Covid-19 pandemic however during the training period you may be required to attend the Swansea office if the need arises. In the future there might be opportunities to transfer from home to office depending on your preference and in line with government advice.
This is a position on our weekend teams working 16 hours per week however you will need to be able to commit to FT hours over a 4 week period for training purposes - our starting salary is £18,000 (pro rata) and after your first year you would also be eligible to receive up to £3,600 free company shares annually plus excellent Admiral benefits.
LI-DNP
- Part Time
- Claims
__jobinformationwidget.freetext.LocationText__
Swansea
Candidate Engagement Consultant - Corporate Services/Tech & Data
What areas do you look after?
I recruit for our Contact Centre departments.
Tell us about you and your Admiral story?
I've recently celebrated 16 years with Admiral (time flies when you're having fun!). Having completed my degree and working abroad in the entertainment industry, I came back to the UK and needed a temporary job to see me through until completion of my PGCE. Like many others, that temporary job got a little out of hand, but it turned in to an incredible career! After working in a few areas of the business, I made a home in Recruitment. I love the people I work with and the people I get to meet doing a job I love.
Why would you recommend Admiral?
Not only have I enjoyed my career, I can honestly say I have made lifelong friends. I never dread the thought of a day at the office. We all lead busy lives and I have experienced the flexibility and support Admiral shows their employees, just to know you have that support in work is a huge benefit. Admiral offers endless career opportunities in a diversifying business that really cares about its employees.
Related jobs
Salary
Location
Cardiff
Job Type
Full time
Location
Cardiff
Brand
Admiral Group
Department
Finance Services
Office address
Tŷ Admiral, David Street, Cardiff, CF10 2EH
Description
(This is a hybrid role, and it requires travel to our Cardiff office regularly) About Us At Admiral, people come first – and we’re proud to have been named a Great Place to Work for over 25 year
Reference
10617
Expiry Date
01 Jan 0001
Vacancy managed by
Helen HuntVacancy managed by
Helen HuntSalary
Location
Cardiff
Job Type
Full time
Location
Cardiff
Brand
Admiral Group
Department
Pricing and Analytics
Office address
Tŷ Admiral, David Street, Cardiff, CF10 2EH
Description
As a Graduate/Associate Pricing Governance Analyst, you will play a crucial role in managing the Pricing control framework to ensure compliance with regulatory requirements, legislation, and internal
Reference
10457
Expiry Date
01 Jan 0001
Vacancy managed by
Charlotte SideVacancy managed by
Charlotte SideSalary
Location
Cardiff
Job Type
Full time
Location
Cardiff
Brand
Admiral Group
Department
Corporate Governance, Operational Support
Office address
Tŷ Admiral, David Street, Cardiff, CF10 2EH
Description
(This is a hybrid role, and it requires travel to our Cardiff office regularly) Senior Regulatory Advice Manager We are seeking a Senior Regulatory Advice Manager to join our team in Customer a
Reference
10537
Expiry Date
01 Jan 0001
Vacancy managed by
Helen HuntVacancy managed by
Helen HuntOur Benefits
Admiral employees work hard to keep us at the top of our industry, and are rewarded for it—with competitive pay, a share package, career growth and development opportunities and some other great benefits, too!
People who like what they do, do it better.
Be You
Financial & Mortgage
Advice
24-Hour
Ecare
Cycle to Work
Scheme
Annual Holiday
Allowance
Flexible
Working
Simply
Health
Private Health
Cover
Critical Illness
Cover
Grow & Progress
Learning and
Development
Educational
Sponsorship
Accredited
Qualifications ILM
iLearn
Online Learning
Buy a Book
Scheme
Developmental
Coaching
Port of
Calls
Internal
Mobility
Make a Difference
Groups and
Societies
Socials and Team
Days Out
Multi Faith / Quiet
Rooms
Admiral Community
Fund
Give as You
Earn
Awards and Star
Lunches
Corporate Social
Responsibility
Impact
Hours
Share In Our Future
Share
Schemes
Refer a Friend
Bonus
Colleague and Family
Insurance Discount
Group Life
Assurance
Pension
Scheme
Life Event
Loan
Tickets to Sponsored
Events
Tusker Salary
Sacrifice