Mortgages Administrator

About us

Admiral Money is the dynamic lending arm of Admiral Group, offering personal loans, motor finance, and second charge mortgages since 2017. We’re building something special for our customers and are looking for curious, driven individuals ready to learn, take on challenges, and make an impact.

We’re proud to be a certified Great Place to Work for over 25 years, with recognition for Women and Wellbeing. Our inclusive culture empowers everyone to Be You.

Enjoy flexible, hybrid working and vibrant office spaces designed for collaboration and connection.

Need support during the recruitment process? Just let us know – we’re here to help.

Please note: The successful candidate will be required to work on site 2 - 3 days per week in Cardiff. 

We welcome applications from candidates interested in both full-time and part-time opportunities, let us know what working pattern suits you best.

The Role

This position is an entry role within our Mortgage Sales Operation Team and will be a platform to build on existing knowledge and an opportunity to learn new skills with ‘on the job’ learning for potential progression within the team.

Working alongside and supporting a team of Broker Sales Executives, you will be assisting with the processing of Mortgage Applications from initial enquiries to completion whilst surpassing broker and customer expectations. You will be expected to work to set service levels and will give Pre & Post Completion Support to include chasing the case submission packaging documents and assisting with other Adhoc duties.

Key Responsibilities

• To ensure the straightforward running of Sales through to completion by gathering and chasing documents from Broker Intermediaries, customers and third parties
• Supporting the sales team in all clerical and administrative tasks while liaising with other departments
• Assist in Intermediary visit, including preparing of MI and training material.
• Work closely with the Sales team in delivering the teams sales strategy and budgets
• Assist with tasks relating to broker onboarding and ongoing due diligence

Skills

• Excellent organisational, time management and communication skills
• Ability to learn new skills quickly
• Technology Skills
• Ability to work independently and within a team
• An eye for detail

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.

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