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Major Loss Household Claims Senior

Cardiff

  1. Full time

About the job

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Are you looking to take the next step in developing your career? Why not start in a multi-award-winning company that prioritises your career growth and development.

We are currently recruiting for a Major Loss Senior Handler to join our fun, competitive and industry leading Household Claims department!

If you’re looking for a workplace where you can just be yourself, you’re in the right place! It’s an intense job, so we make it a priority to support each other, regardless of whether you’re working in the office or at home.

Household Claims are recruiting for a senior claims handler in the Major Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000.

Household Claims is an exciting department that continues to grow as we seek to increase the size of the business.

Main Responsibilities:

  • Be able to work under pressure and to achieve set daily / monthly targets.
  • Update and review stats.
  • Manage a small case load of Large Loss Claims
  • Be a technical referral point for team
  • Complaint handling
  • Identify and develop the departments’ talent
  • Ensure file reviews are completed monthly and provide feedback
  • Act as quality control for the department, ensuring high standards of file housekeeping, & audit trails.
  • Involved in numerous projects across Household.

Skills

  • A practical knowledge base of claims and/or technical claims procedures
  • The ability to communicate effectively.
  • The ability to motivate & develop a team.

Experience

  • Previous Household claims experience is required
  • A sound knowledge of the policy terms and conditions is required.

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

#LI-SS1

  1. Full time
  2. Claims, Household

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Cardiff

Our Achievements

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Our Benefits

We know our colleagues work hard to serve our customers and keep us innovating, so it’s important to us that they’re well-rewarded.
 
Alongside our competitive pay we also offer a share package, career growth and development opportunities and a whole host of other great benefits!

Explore our benefits below to discover Where You Can

Where You Can Be You

Financial & Mortgage Advice

Financial & Mortgage
Advice

Ecare

24-Hour
Ecare

Cycle to Work Scheme

Cycle to Work
Scheme

Annual Holiday Allowance

Annual Holiday
Allowance

Flexible Working

Flexible
Working

Simply Health

Simply
Health

Private Health Cover

Private Health
Cover

Critical Illness Cover

Critical Illness
Cover

Where You Can Grow & Progress

Learning and Development

Learning and
Development

Educational Sponsorship

Educational
Sponsorship

Accredited Qualifications ILM

Accredited
Qualifications ILM

iLearn

iLearn
Online Learning

Buy a Book Scheme

Buy a Book
Scheme

Developmental Coaching

Developmental
Coaching

Port of Calls

Port of
Calls

Internal Mobility

Internal
Mobility

Where You Can Make a Difference

Groups & Societies

Groups and
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Socials & Team Days Out

Socials and Team
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Multi Faith / Quiet Rooms

Multi Faith / Quiet
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Admiral Community Fund

Admiral Community
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Give as You Earn

Give as You
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Awards & Star Lunches

Awards and Star
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Corporate Social Responsibility

Corporate Social
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Impact Hours

Impact
Hours

Where You Can Share In Our Future

Share Schemes

Share
Schemes

Refer a Friend Bonus

Refer a Friend
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Colleague and Family Discount

Colleague and Family
Insurance Discount

Group Life Assurance

Group Life
Assurance

Pension

Pension
Scheme

Life Event Loan

Life Event
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Tickets to Sponsored Events

Tickets to Sponsored
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Tusker

Tusker Salary
Sacrifice

Click here to download our full benefits brochure