Major Loss Claims Handler

Are you looking to take the next step in developing your career? Why not start in a multi-award-winning company that prioritises your career growth and development.

We are currently recruiting for Major Loss Handlers to join our fun, competitive and industry leading Household Claims department!

If you’re looking for a workplace where you can just be yourself, you’re in the right place! It’s an intense job, so we make it a priority to support each other, regardless of whether you’re working in the office or at home.

Household Claims are recruiting for Claims Handlers in the Major Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000.

Main Duties and Responsibilities

The Large Loss handler will be required to:

• Ensure delivery of consistent, efficient, and technically sound claims handling whilst delivering great customer outcomes on our largest and most complex claims.
• Accurately check all claim details and ensure that the reserve accuracy throughout the life of the claim.
• Identify and assist in pursuing recoveries.
• Adopt a pro-active approach to all claims to achieve settlement in a timely fashion.
• You will work closely with our key suppliers and loss adjusting partners, and in conjunction with our supply chain team, will help to ensure that the service that we and our customers receive is of the highest standard.
• Provide overviews of cases to Heads of Departments.
• Active contribution and participation in surge response.
• Ensure Underwriter requirements are checked in respect of the submission of claims.
• Work with our internal surveyors on Complex Claims and attend site visits when required.
• Provide feedback and assist in training to Household Claims Service and Support when required.
• Be a technical point of referral for the Household claims Service and Support areas.

Experience

• Claims handling experience and technical knowledge is essential

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.

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