Legal Auditor

We are looking for an Auditor to join Admiral Law’s Audit team on a 12-month fixed term contract!

As an Auditor, you will be a support to the rest of the business and will work under the direction of the Audit Manager as well as in conjunction with the wider Quality and Governance Department.

About Admiral Law

Admiral Law is a growing business; we are a legal practice run by a team of experts who specialise in personal injury claims. The customer is always at the heart of everything we do, and we aim to be exceptional in the service we deliver.

Admiral Law operates as a standalone entity within Admiral Group and operates as a team with appropriate specialists but with the added support and benefits of being part of the wider business.

We’re looking for people who are keen to learn, excited about getting stuck in and are ready for a challenge to help us to achieve our aim of creating an excellent service for our customers.

Key Duties 

The main duties of the successful candidate will be to:

• Complete thematic audit projects which will involve:         
  • Determining the scope of each project taking into consideration stakeholder requests and the risks the audit is required to address.
  • Detailed file reviews with a focus on identifying quality issues, risks to the business, and root cause analysis. 
  • Meeting with members of staff from across the business to discuss department processes and areas of focus for audits.
  • Keeping accurate records of data reviewed, and findings, for the purposes of report drafting.
  • Data analysis to identify trends and areas for improvement.
  • Drafting concise and accurate audit reports; setting out issues identified and recommendations to address risks identified within the audit. 
  • Chairing closing meetings with the stakeholder and senior management to agree audit actions and timescales.
• Peer review audit reports of team members; identifying area of strength and areas for improvement
• Assist on department projects when required
• Draft action plans and provide feedback to progress claims where appropriate
• Assist with the administration of the Audit Tracker to keep an accurate record of the completion of agreed audit actions

Skills and Experience

The successful candidate will:

• Have a sound knowledge of Personal Injury claims, and their underlying processes
• Have experience of litigated Personal Injury Claims
• Be able to work to specific deadlines
• Have an analytical approach and excellent attention to detail
• Be able to work both as a team member and on their own initiative
• Possess a willingness to learn
• Be customer and process focused and possess great business awareness
• Be computer literate (including excel)
• Be organised, self-motivated and have excellent written and communication skills
• Be able to work on more than one project at once

Desirable

It would be advantageous if the successful candidate has: 

• Experience of handling personal injury claims from a Claimant perspective
• Experience of using our case management system, Filestream
• Experience within an auditing role
• Previous experience of supervising or managing personal injury case handlers although, this role does not involve supervision of other employees

The successful candidate will receive full mentoring and training in auditing technique and requirements. 

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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