Legal Advisor - Admiral Law
£17,900 + excellent benefits
About the job
Would you like to join a progressive and innovative law firm to shape and mould your career? Do you want to work in a diverse and talented environment with the opportunity to take your career beyond your expectations? If so then come work with us at Admiral Law.
We’re legal experts who specialise in road traffic accident claims. We understand that motor accidents are very distressing and can be confusing, especially if you’ve never had to deal with an insurance claim before. We provide extensive training to provide our dedicated team with the skills to take the weight off clients’ shoulders and deal with claims in a timely and efficient manner.
We’re proud to be co-owned by both the Admiral Group and Lyons Davidson Limited.
About this role:
This is a contact centre based role within the New Client Unit, which is based in our new Capital Quarter office in the centre of Cardiff. As a Legal Advisor, you will be the first point of contact for our clients after they have been involved in a road traffic accident. Your role will be to make a great first impression, gathering information accurately regarding their personal injury, financial losses and accident circumstances, whilst being sensitive to our clients’ needs in what can often be a stressful time for them.
After comprehensive training, you’ll start making calls, setting up new claims and gathering information needed for existing cases. You’ll also benefit from on-going training to ensure you’re always up to date with the latest policies and procedures to deliver the best service possible
To be one of our Legal Advisors you’ll need to be a natural with the client over the phone. You’ll have excellent attention to detail and listening skills. You’ll need a calm, professional phone manner, and the ability to be proactive. You’ll enjoy sharing ideas and experiences with colleagues, helping us to work in smarter and better ways.
So if you have an eye for detail, deliver fantastic client care or simply want to kick start your career in law we would love to hear from you.
Benefits and rewards:
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're voted no.1 in the 2020 Sunday Times Best Big Companies to Work For in the UK.
Here are some of the benefits of Admiral Law:
- Internal progression
- Access to qualifications e.g. CILEx
- Pre-pay day pizza
- Monthly and annual awards
You can also view some of our other key benefits here; https://admiraljobs.co.uk/employee-benefits/.
If you think this role is for you and would like to be considered for this opportunity, please click “apply now” to complete an online application form.
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We understand that balancing the demands of a family and a career can be challenging at times. Taking time off work to be with your new family is very important and we recognise that many fathers, partners and adopters want to be more hands on and involved with the care of their children. We are committed to supporting our staff when they go through parenthood and a valued source of support is provided by our Parental Leave policies. The policies allow staff to spend cherished time at home with their family, so that when they return to work, they can thrive and flourish. Our policies go above the statutory pay requirements to encourage our staff to take more time at home when they become parents. As long as you've worked for us for 26 weeks, you can expect the following benefits. Maternity LeaveEmployees receive 16 weeks of full pay, followed by 23 weeks statutory maternity payPaternity LeaveEmployees receive 2 weeks full pay, 2 weeks statutory paternity pay and 12 days of unpaid leave (should they wish to take it)Shared Parental LeaveWhen both parents work for Admiral they can share the 16-weeks full pay benefit. So, if the mother/primary caregiver decides to return to work prior to 16 weeks, the other parent can pick up the remaining weeks on full payIf one parent is employed by Admiral, and together with their partner fulfil eligibility criteria, they can share the Parental LeaveAdmiral believes that the support doesn’t stop at Parental Leave. We recognise that flexible working is another valuable way in which our staff can attain the work-life balance they need and so employees can request flexible working arrangements.Our employee benefits don’t stop here, take a look at our top 7 perks for working at Admiral.
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When it comes to staff benefits and perks we have everything you’d expect from a large FTSE 100 company, like a contributory pension scheme, free shares, dental care and so on. Our commitment to providing staff with the services and support they need to ensure that they are happy and healthy in their working lives ensures we are offering more than the basics. We hope this has contributed to the fact that we’ve made the Sunday Times Best Companies to work for list for the 17th year in a row.In this article, we will explore some of our most popular staff benefits…1. Free staff sharesAll staff who work for the Admiral Group receive up to £3,600 worth of company shares every year after the first year of service. Staff can sell these shares when they reach 3 years old, and at year 5, they are tax free, so its worth holding off if you can!Many staff have used their shares to buy holidays, their first house, cars etc. No wonder its one of our most popular benefits!2. Staff and family discountsA 15% discount is available off our car and pet insurance policies, as well as 10% off travel and home insurance for the following: employee, spouse, partner, children, parents, brothers and sisters. As well as discounts on our insurance products, we offer a staff breakdown scheme. On top of these discounts, a favourable APR rate off our loans from Admiral Loans is also available.3. Moving home advanceIf you’re looking to buy your first home but don’t have quite enough to get the deposit you need or to cover the legal fees, or if you’re looking to move into a rented property but need help to cover bonds and moving costs, then you can receive an interest-free advance of up to £2,000 from the company.4. Buy a book schemeYou can purchase books that will help you develop in your role at Admiral Group and the company will pay for them through David’s Buy a Book Scheme.5. Tickets to sponsored eventsOne of the benefits of working for Admiral is access to tickets to events that Admiral sponsors. In the past this has included tickets to, Wales rugby home international matches, pantomimes, shows at the Wales Millennium Centre, Techniquest Afterhours, weekly ticket giveaways to Chapter Arts Centre and much more.6. Discounts in local shops/businessesWe have secured staff discounts, ranging from 5%-25% with many local and national retailers such as; Oakwood Theme Park, Thomas Cook, Cardiff Nutrition, Wahaca, Papa Johns, Tim Hortons, Wok 2 Walk, O2, Pure Gym, The Body Shop and many more!7. Contributory pension schemeYou can start paying into the company pension scheme as soon as you start working for the Admiral Group and we will contribute to your pension up to 6% of your basic gross salary or a total of £9,000 p.a., whichever is lower.
As one of our four pillars to our culture, Reward and Recognition is extremely important. We believe that happy staff make happy customers, so we have a huge range of great benefits to make sure everybody has something to smile about! Here are a few of our more popular ones.