Implementation Manager - Admiral's CoreLogic Operation
Cardiff
- Full time
About the job
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"Are you eager to kickstart your career in key system and supplier delivery? We are seeking a dynamic and motivated individual to join Admiral’s CoreLogic Operations team as an Implementation Manager, reporting to the CoreLogic Business Lead. This is a fantastic opportunity for you to help shape and provide input on the way Household claims and our supply chain use CoreLogic.
About The Role
Having delivered key functionality to lay the system foundations, we are now seeking to improve our CoreLogic operations further to ensure we have competitive advantage. You will work with various areas of the business and external clients, being a key driving force in unlocking product potential, managing and creating concepts into a reality and delivering strategic benefits to the Household Claims area.
During the beginning of the role, you will be supported with your responsibilities and take part in a development programme, which will focus on full training of the CoreLogic systems with the aim of you becoming solely responsible to show your potential of product knowledge and project delivery.
Main Duties and Responsibilities
- Identifying opportunities and driving product vision in the context of how CoreLogic can help achieve broader company strategies and goals
- Working closely with all Household claims and Core teams to collaborate and assist in driving product vision, define product requirements, and coordinate resources from other groups to deliver new functionality and improvements to Household Claims
- Assist in oversight and control of best practice (ensuring effective documentation and signing off new processes and procedures)
- Build strong relationships across all business areas, support in designing concepts/improvement solutions and gain an understanding on how to translate that so they can be understood by a variety of audiences and acceptance is achieved
- Help to define/write business requirements and translate those requirements into a CoreLogic functionality solution that aligns with our department and business strategy
- Become a technical contact for CoreLogic internally and any initiatives you are responsible for
- Keep up to date with relevant developments with the CoreLogic product to understand its usage potential
- Be comfortable providing solutions for business ideas through innovation on outlining a concept
- Be aware and willing to understand supplier processes with the ability to on-board them onto CoreLogic, detailing their process, expectations, and joint operations within the system
- Act as an administrator after training with the ability to configure the product to suit business needs, reacting in real time and being aware of key decisions that are made
- Become a CoreLogic technical referral point
- Learn Integration opportunities and CoreLogic processes, with the aim of providing support to supplier’s operations within CoreLogic to improve MI output and streamlined operations
- Ensure you escalate concerns/risks/ blockers of delivery and workstreams to the Business Lead
Skills Required
- Knowledge of CoreLogic or usage of a similar system is desirable
- Product Management experience is desirable
- Household claims experience is desirable
- Being self-motivated, creative and time disciplined
- Able to continually learn and adapt to various ways of undertaking knowledge transfer sessions
- Comfortable working as part of a team in a design session, working through implementations with business leads and presenting to senior managers
- Begin to think strategically about how to solve business problems, challenge processes and make suggestions
- Good communication skills and the ability to motivate and take people with you on change
- Be able work in an evolving and agile environment
Additional Information
Although we expect you to be driven and eager to take ownership of the responsibilities and duties, the position includes a training programme designed to aid you with the necessary product knowledge of the CoreLogic system. You will have the opportunity to learn and observe experienced management and technical experts to provide you with a well-rounded understanding of the CoreLogic product, operations, and supply usage of the system.
The job will have a hybrid working pattern but depending on the business need we may be flexible on this. As this role can include you working with external clients there may be a need for you to visit client’s offices across the UK alongside the Business Lead.
Join us in shaping the way of Admiral’s CoreLogic Operations, where your enthusiasm, willingness to learn and creative thinking will contribute to the success of the team.
Our Commitment to You
At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.
All qualified applicants will receive equal consideration for employment.
Benefits, and Work-Life Balance
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK.
All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.
You can also view some of our other key benefits here.
#LI-DC1
- Full time
- Claims, Household
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Cardiff
Talent Specialist - Claims, Ops & Non-Motor
What areas do you look after?
I am a Candidate Engagement Consultant recruiting for our Claims, Ops & Non-Motor areas.
Tell us about you and your Admiral story?
I joined Admiral back in 2017, I just finished college and had no idea what I wanted to do. But after a short amount of time in the company, I knew this was somewhere I would fit right in and could build a career. I started off as a Motor Claims Handler in our Third Party department. After 1 year of handling, I progressed quite quickly and became a Senior Handler. After 4 years in that position, I moved over to the Accidental Loss department as a Team Manager. I have thoroughly enjoyed my time in our Motor Claims department and after 7 years working there, I decided to take on a new challenge and join the Recruitment Team helping others start their careers.
Why would you recommend Admiral?
Admiral is known for how well the staff are treated, the amazing benefits we receive, and the overall culture and family feel it gives. I can honestly say I have never worked in a company as unique and special as this. I have never felt so valued not just as a member of staff, but as an individual. I love how opportunities are always open for you to progress and achieve, no matter your length of service or your position.
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