Head of Household Risk

Household has ambitious plans to replicate the strong market position of our UK Motor product. To achieve this, we are continuing to evolve how Governance, Risk, and Controls operate within our business. We want to place effective risk management at the heart of what we do—providing value to our internal stakeholders and supporting our three lines of defence.

As the Head of Household Risk, you will lead the business’s Risk function and work with stakeholders across the group to create and execute a robust risk management strategy. You will provide strong oversight of both Household Claims and Core, embedding Group requirements and guidance into our business.

Key Responsibilities 

• Provide a deep understanding of the Household Risk universe, supporting the Household senior leadership team in meeting EUI’s Risk & Governance framework obligations.
• Lead and develop an effective Risk function, supporting Claims, Pricing, Product & Underwriting, while fostering a positive risk aware culture.
• Ensure FCA compliance while balancing business needs and strategic ambitions through coordination with central Risk & Compliance functions.
• Manage and report on risk performance, addressing areas outside risk appetite and ensuring accurate management information and reporting.
• Develop methods to identify key risks that may impact our operation, and maintain a forward-looking and emerging risk assessment.
• Drive the root cause resolution of control failures and gaps, strengthening the risk and control environment, protecting customer and business outcomes.
• Attend key working groups and management committees, providing risk-related insights and challenges to stakeholders.
• Foster strong working relationships with Household leadership and Risk, Compliance and Governance stakeholders across the Group.
• Create and deliver reports that provide insights for use at all levels of the organisation.
• Develop a happy and talented team of Risk specialists, ensuring that the culture within the department reflects the four pillars of “Communication, Equality, Reward and Recognition and Fun”.

Skills Required

• Strong technical knowledge of risk management frameworks, policies, and strategies, aligning them with business priorities and ensuring they are relatable and tangible for stakeholders.
• Excellent communication skills—both written and verbal—with the ability to communicate complex topics in a relevant and simple way.
• Ability to manage multiple conflicting critical priorities, ensuring stakeholder alignment and delivery date achievement, both in time and quality outcomes.
• Strong collaboration, conflict resolution, influencing and negotiation skills.
• Impactful presenting skills, with the capabilities and knowledge to drive the right customer and business outcomes.
• Proactive and actionable risk advice on inherent and emerging risks.
• Ability to build stakeholder relationships across all levels of the business.
• Experience in leading, managing, and delivering governance, risk and assurance initiatives and embedding frameworks.
• Demonstrated ability to engage people through leading by example and cultivating an integrated risk culture of transparency and curiosity.

Additional Information

• We will review your CV within 5 working days of application and get back to you.
• We are a hybrid working team and you will be required to come to our Cardiff office once a week.
• We will give you everything you need to work comfortably from home.

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Benefits, and Work-Life Balance.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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