Financial Crime Team Manager

Admiral Money are looking for a Financial Crime Team Manager to join their team!

Admiral Money are seeking to be at the forefront of our Financial Crime defences within the operational Team. This role requires you to bring an inquisitive mindset to a rapidly evolving business area that aims to mitigate Financial Crime risk, whilst ensuring a great customer end-to-end experience.

The successful candidate will be passionate about mitigating Financial Crime, with investigative experience that they can confidently apply to develop this newly created role. You will be a competent communicator who will work with internal and external stakeholders.

As a subject matter expert across both Fraud and AML within the business – you will lead on task allocation, and act as an escalation point for complex enquiries within and outside your team. You will be confident in generating new ideas for the scrutiny and oversight of Financial Crime, including contribution into monthly and quarterly reports, whilst keeping abreast of fraud typologies and the evolution of Financial Crime.

We are a small team, so you will be confident in bringing your own initiative to this new and exciting role, and not afraid to voice your own ideas to help set the change agenda.

Main Responsibilities:

• Task allocation and management of Financial Crime enquiries and referrals
• Oversight of origination and in-life fraud and AML Investigations, including customer/victim contact.
• Investigative escalation point for complex enquiries from business and team, including write off requests, customer risk assessments and driving business response to organised fraud.
• Ability spot and clearly explain financial crime risks both verbally and in writing.
• Team Management
• External liaison, including:
  • DPA / Lawful Authority requests, including witness statements and court attendance.
  • NCA Liaison including suspicious activity reports and DAML enquiries.
  • Outbound / Inbound customer, bank and CIFAS member contact
• Monitoring activities, including Transaction Monitoring, source of funds and high risk customers.
• Contributions towards Monthly and Quarterly reporting and working groups.
• Root causes Analysis  and Quality assurance.
• Input into completion of Financial Crime Risk / control assessment.
• Design and delivery of training to the business and team members.
• Support the delivery of the Financial Crime Risk Management Framework and wider Underwriting function.

Required Skills and experience:

• Operational experience in Financial Crime, such as Fraud, AML or Risk (or other relevant business setting).
• An understanding on Financial Crime Legislation and regulatory compliance with financial services.
• Experience in Fraud systems and controls, such as SIRA, CIFAS, Iovation (or similar tooling)
• Proficient with Excel, work and PowerPoint to produce clear documents and analysis, presenting complex information in an effective manner.  
• A keen eye for detail and inquisitive mindset.
• An ability to manage and prioritise multiple pieces of work concurrently.
• Confident in interacting with a range of internal and external stakeholders and suppliers.
• Flexible and adaptable approach to work as processes and systems evolve.
• Good written and verbal communication skills. 
• An ability and willingness to undertake further role-specific training and certifications.

Desirable skills and experience:

• Financial Crime qualifications in Fraud or AML from the ICA CIFAS or other education body.
• Previous Financial Crime / Underwriting experience
• Experience of managing an operational team.  

Please note: this is a 12 month fixed term contract - maternity cover. 

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.