Enterprise Digital Architect

The Enterprise Architects operate within the CTO team, taking primary responsibility for the mid to long term development of technology strategy, target architectures, current landscapes and roadmaps which feed into IT Strategy and propel Technology delivery.

The Enterprise Architects also take responsibility for setting out the principles, guardrails, patterns and building blocks for use by solutions architects and delivery teams and assuring, via governance and stakeholder management, conformance to strategy and roadmaps, whilst remaining pragmatic with a focus on business value.

The Enterprise Digital Architect, working within the enterprise architecture team, will be responsible for driving the creation of the digital technology strategy and the vision contained within it. The role holder will maintain ownership of the application, platforms and supporting technologies related to Admiral’s digital customer experience, building consensus, support, and agreement for the future direction.  This requires working and collaborating with senior leaders, engineering, and delivery tribes/teams as well as solutions architects, and other enterprise & domain architects, to ensure cohesive roadmap alignment, optimal use of enterprise assets and well-considered purchasing decisions.

Admiral IT – Delivering Business Value

Admiral IT has a long history of innovation to bring new products to market. Amongst other things, the department delivered a completely refreshed core policy administration system to allow the business to further innovate in an increasingly digital marketplace. The department continues to build on top of and around the core systems to bring more innovation and technical excellence, including cloud adoptions, data, and integration technologies, furthering our digital offerings and realising our ‘Next Gen Architecture’.

Who are we looking for?

We take on many different roles within IT, but we consistently look for people who: -

• A digital SME with extensive experience in web, app, and digital customer experience technologies
• Have a growth mindset and ‘can do’ attitude
• Passionate about technology and making a positive difference  
• Self-motivated, creative, and highly disciplined
• Focussed on determining and delivering ‘business value’
• Have a positive, ‘can do’ attitude
• Are strong team players, are comfortable with and understand the importance and benefits of collaboration with colleagues across the business
• Able to work with and communicate to all levels of seniority across IT and the wider business, up to CxO level.

Requirements:

• A digital SME with extensive demonstrable experience in the digital and customer experience spheres, perhaps with a background as a developer
• Specific and detailed experience with digital technologies e.g., Angular, React, ‘Native’ and Hybrid development platforms alongside / or other digital technologies such as DXPs and Low-Code platforms.
• You will have led the creation and development of digital technology visions, encapsulated them into roadmaps and delivered them in production platforms using such technologies.
• Excellent communicator, verbal and written.

The person we are looking for will also likely have experience of many / most of the following technologies:

• LivePerson, systems of record portals’ e.g. GW CustomerEngage, In-House Java Web App, React, 1Welcome SSO, GCP DialogFlow, BrandUX SocialConnect
• Marketing: Adobe Campaign Mgr, Drupal, Heap, ProofHQ/Workfront
• You will be expected to stay current in the technology domain through research / PoCs
• You will champion and oversee the design and implementation of best practices
• You will identify and promote innovative ways of using technology to maximise business benefit

The role holder will also:

• Be expected to stay current in the technology domain through research / PoCs
• Champion and oversee the design and implementation of best practices
• You will identify and promote innovative ways of using technology to maximise business benefit

Responsibilities:

• Ownership of the Digital Strategy and the vision reflected within it.
• Lead the refresh of our Digital platform and development of our strategic customer experience architecture.
• Define evolutionary plans alongside the Digital and Contact Centre organisations.
• Develop relationships with key business and IT stakeholders to support:
  • the crystallisation of business strategy
  • the creation and development of a technology vision, strategies and roadmaps that align to and deliver that business strategy
• Acting as a trusted advisor on all things Digital within IT and the business
• Offering and providing strategic guidance and ensuring architecture principles, patterns and designs adhered to within deliverables.
• Own and develop the customer layer of the architecture repository

Interview Process

• There will be a 3 stage interview process for this role.
• The 1st stage interview will take place throughout September. This will entail a case study presentation. Candidates will be given the case study to prepare 1 week prior to interview. 

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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