Credit Control Handler

Do you excel with numbers?  Are you analytical? Are you meticulous with an excellent attention to detail? If yes, then apply now to join us as a Credit Control Handler!

If you are successful in this role, you will become a member of our dedicated department responsible for processing and managing payments following the settlement of our clients' personal injury claims. The department operates on a task-based structure, meaning you won't have a fixed responsibility for a specific number of cases; instead, you will be part of a collaborative taskforce.

Responsibilities:

• Review new files to assess where payments need to be allocated
• Process payments promptly once funds have been received
• Actively follow up on outstanding payments
• Efficiently manage and advance the cases you evaluate
• Keep clients updated on the status of their payments when necessary
• You will have the chance to grow in this role and gain exposure to more intricate files, leading to complex payments, accounting problem-solving, and enhancing your technical knowledge of costs

Skills:

• Mathematically-minded
• Highly motivated
• Strong analytical skills
• Detail-oriented
• Methodical in approach
• Enthusiastic
• Well-organized
• Excellent time management
• Proficient in IT

Full training will be provided for the role, so, prior accounts experience is not essential.

Our colleagues are at the heart of our success. We put a lot of effort and investment into making sure our organisation is a happy place to work, ensuring employees have the appropriate training to excel in their field of expertise. We have a very experienced management group that ensure all of our colleagues are equipped with the tools and the knowledge to excel in their roles.

The management group works closely with individual handlers, investing in their career and ensuring they have the support and guidance to achieve set goals. We believe that investing time in our staff leads to people enjoying the job, advancing their technical knowledge and understanding what pathway they wish to choose in the business. Internal progression is paramount and we work hard to ensure that our staff members have many opportunities to further their career.

Whilst there are numerous ways to develop your skillset within Admiral Law, we currently have a significant number of handlers in Admiral Law enrolled on CILEx courses. Our good relationship with the local college is extremely important to us. All of these courses have been fully funded by Admiral Law, yet another perk for those successful!

About Admiral Law

We are a legal practice run by a team of experts who specialise in personal injury claims. The customer is always at the heart of everything we do, and we aim to be exceptional in the service we deliver.

Admiral Law operates as a independent entity within Admiral Group. While we work collaboratively with specialised professionals, we also enjoy the additional support and advantages that come from being part of a larger organisation.

Additional Information

You will be based in Ty Admiral in Cardiff City Centre, working core hours of 37.5 per week (part time applications may apply). The role is one which aligns with our Smart Working model, meaning your weeks will be split both at home and in the office (minimum 1 day a week). For any new starters there is a minimum requirement of 1 month in office training which will include your in-person induction and buddying with your new team. This may be extended to 3 months where necessary.

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.