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Communications Officer (Internal Communications)

Cardiff

  1. Full time

Closing date

08/12/2023

About the job

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This vacancy has now expired. Please see similar roles below...

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Based in the Communications department, this role will deliver high-quality internal communications through a range of channels and in line with our Communications strategy.

As Communications Officer, you will work within our Internal Communications team, and closely with the wider Communications department to provide a first-class communications service to our colleagues.

You should be comfortable dealing with senior managers and colleagues at all levels, following a business partnering model. Working in a fast-moving team, you will be able to prioritise and manage several competing priorities, while delivering day-to-day tasks. 

You will be a solid communicator, both verbally and in the written form. You will need to be able to work both alone and as part of a team, using your own initiative and adopting a proactive approach to delivering workload.

Key Accountabilities:

  • Coordinate, write and deliver a range of engaging and informative communications across a range of channels to connect intended audience and drive understanding through engaging content
  • Support the delivery of the Communications strategy, ensuring the business narrative is reflected and embedded across all relevant channels
  • Manage and deliver face to face and virtual channels including events and conferences
  • Apply brand guidelines, communications principles and tone of voice appropriately across all relevant channels
  • Business Partner and provide communication advice and guidance to assigned business areas and project teams, helping to identify relevant opportunities and using content to contribute to overall Group/UK-wide narrative
  • Develop and maintain the communications plan for assigned areas ensuring there is a clear and structured narrative in place designed to ensure stakeholders are kept up to date
  • Ensure all content is appropriate for audience and manage stakeholder expectations accordingly
  • Contribute to effective communications planning and strategic thinking
  • Publish content to appropriate channels and ensure it is kept up-to-date and relevant
  • Actively manage, monitor and promote and respond to the voice of our colleagues through feedback loops (and internal social content channels)
  • Manage communications campaigns to support and promote initiatives, projects and events using a range of appropriate channels
  • Measure the effectiveness and success of communications activity and challenge and learn lessons from analysis of the data
  • Be an ambassador for communications both in terms of team reputation and support provision / standard of communications produced

Knowledge, skills and experience

  • Solid verbal and written communications skills
  • Experience of dealing with and managing senior stakeholders 
  • Ability to produce communications plans that appropriately line into business plans and strategy
  • Ability to translate complex subject matter into accessible and engaging communications
  • Experience of effective channel management
  • Event Management experience
  • Proven experience of working in a communications environment
  • Project Management skills and excellent eye for detail
  • Management of budget
  • Effective time management skills - ability to work on multiple priorities, manage competing deadlines and deliver projects from initiation to completion
  • Ability to apply discretion, tact and confidentiality as appropriate

Additional Infomation

  • We will review your CV within 5 working days of application and get back to you.
  • We will give you everything you need to work comfortably from home.
  • Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

 

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