menu

Accessibility tools

close

close

Search for a job

Claims Handler

£25,310

Cardiff

  1. Full time

Salary

£25,310

Start date

2024-04-02

About the job

"

This vacancy has now expired. Please see similar roles below...

"

Please note - Interviews (in person) will take place on Thursday 14th March. Please, only apply if you can commit to this. 

Do you want to work for a multi-award winning business, where we put your career and development first?

If this sounds like you, we have a unique opportunity for you to join our Claims team here at Admiral!

Ok, so that sounds great, but why Claims? If you have never worked in a Claims department before then you are in for a treat, there's nothing like it.  You get to support customers when they need us most, from small bumps to major accidents. You make a difference from day one, putting customer needs first and helping them get back on the road and on with their lives as quickly as possible.

Sounds perfect, but do I need experience? No, you don’t. We have an internal training team that will teach you everything you need to know. We will provide you with a laptop from day 1 and there will always be someone at the end of the phone if you need help.

You're not only there to answer a phone either, it doesn't end with a call. You could be dealing with new claims or your own ongoing caseload, and investigating accidents . This is a varied, interesting, and dynamic role and needs people who are able to put customers first.

Our Claims Department

Claims is the beating heart of any insurance business, and at Admiral it's no different.  Our Claims Department has a wide variety of roles and opportunities, and this is your chance to become a part of it all in joining Admiral. This is important work, so we don't just let anyone be part of it. It is important that you show a resilient and pro-active approach to your work, and you’re comfortable working in a fast-paced environment. Our people are always at the forefront of what we do, so we’ll always make sure we give you the skills and knowledge to do your job well. In addition to the base salary of £25,310 there is also potential for overtime earnings.

As a member of our Claims team, you can expect to:

  • Communicate with customers via telephone, email or webchat
  • Manage an allocation of claims, involving elements of customers, third parties and suppliers
  • Work with colleagues, departments, suppliers and third parties to complete interesting investigations
  • Provide a first-class service, displaying compassion and empathy when our customers need us most.
  • Make a difference, whether this is through speaking to customers or making the workplace an even better place to be.

Why work for us?

Being the largest department within Admiral, Claims can offer you a wide range of exciting opportunities as not only a job, but a career. Whether you’d like to become a manager or have ambitions to work in Tech or Analytics, the Claims department is a great pathway to launch your career. At our in-house careers office, we’ll be dedicated to do all we can to help you to take the next step in your career.

Flexibility and work life balance is important to us, and so your time will be split between home and office.

Admiral has an honest, open culture that’s focused on four key areas: communication, equality, reward, and fun. We believe that ‘People who like what they do, do it better’; culture is at the foundation of working for Admiral. You can expect an environment that rewards hard work and determination, all done whilst embracing a culture that puts you first.

 

jobs

Related jobs

Claims Handler

Salary

£25,310

Location

Swansea

Job Type

Full time

Location

Swansea

Department

Claims

Office address

Admiral Group House, 1 Langdon Road, Swansea Waterfront, Swansea, SA1 8AG

Description

Do you want to work for a multi-award winning business, where we put your career and development first? If this sounds like you, we have a unique opportunity for you to join our Claims team here a

Reference

8523

Expiry Date

01/01/0001

Leigh Gardiner

Vacancy managed by

Leigh Gardiner
Leigh Gardiner

Vacancy managed by

Leigh Gardiner
View Shortlist
Claims Advisor

Salary

Location

Peterborough

Job Type

Full time

Location

Peterborough

Department

Claims

Description

Job Description We’re looking for a new Pet Claims Assessors to join our new Admiral Pet Claims Business! This is going to be an exciting and dynamic department, that needs an energetic and confide

Reference

8612

Expiry Date

01/01/0001

Jessica Evans

Vacancy managed by

Jessica Evans
Jessica Evans

Vacancy managed by

Jessica Evans
View Shortlist
Household Claims Complaints Executive

Salary

Location

Cross Site

Job Type

Full time

Location

Cross Site

Department

Claims

Description

We put the customer at the heart of everything we do. Ensuring we do the right thing for our customers in their time of need is extremely important to us. If you share our passion for service and q

Reference

8800

Expiry Date

01/01/0001

Meg Evans

Vacancy managed by

Meg Evans
Meg Evans

Vacancy managed by

Meg Evans
View Shortlist

Our Benefits

As one of our four pillars to our culture, Reward and Recognition is extremely important. We believe that happy staff make happy customers, so we have a huge range of great benefits to make sure everybody has something to smile about! Here are a few of our more popular ones.

Share
Schemes

Flexible
Working

Local
Discounts  

Travel Season
Ticket loans

Groups
& Societies 

Development 
Opportunities

View more benefits