Chapter Lead - Web

The main responsibilities of a Chapter Lead are to build up the right capabilities in the technical people in the Tribe, equipping them with the skills, tools, and standard approaches to deliver functional excellence, and ensuring that they are focused on delivering value to the business. At the same time, we would expect the Web Engineering Lead to perform as a team lead and they take responsibility for the line management of the technical people within the tribe.

Accountabilities:

• Accountable for recruitment, development and retention of technical resources including career pathway development for all technical squad members.  
• Accountable for defining and setting compensation, benefits, and promotions for all members of the relevant Chapter.
• Accountable for providing and applying effective performance management processes and mechanisms supporting squad leaders and product owners in increasing squad performance.  
• Accountable for providing an inclusive environment where Chapter members have freedom and safety to innovate, experiment, and learn from failure.
• Accountable owner and role model for applying the following values: productivity, quality, transparency, and openness over internal politics into the Chapters ways of working and production of outcomes.  
• Accountable for providing open and effective communication channels leading to greater knowledge transfer within the Chapter. 
• Accountable for ensuring engineering, design and testing standards and practices comply with Admiral IT governance and architectural standards while performing in a heavily regulated environment.

Responsibilities:

• Responsible for providing line management duties for all Squad technical members within the relevant Chapter with a view to focussing on coaching and mentoring techniques that align to both agile principles and Admiral values.
• Responsible for technical resource recruitment, retention and overall onboarding process for all Squad level technical members of the relevant Chapter.
• Responsible for supporting both personal and technical skills development for all Squad level technical members enabling greater Squad operational performance.
• Responsible for providing effective career development for all Squad level technical members of the relevant Chapter.
• Responsible for effectively administrating Chapter member’s compensation, benefits and promotion processes
• Responsible for enabling Squads to meet their expected outcomes by supporting them in problem identification, root cause analysis, and decision-making.
• Responsible for improving Squad performance by applying effective performance management controls leveraging input from relevant Squad Lead and Product Owners leading onto providing corrective actions when necessary.
• Responsible for identifying, teaching, or sponsor the required software and hardware engineering skills needed to support the development of high-quality code, components, systems, and solutions
• Responsible for supporting all Chapter members in living the following values in everything they do: productivity, quality, transparency, and openness over internal politics
• Responsible for serving as a senior coach and advisor to Agile Squads. Remaining close enough to the Squads to add value and to be a competent manager, while staying far enough away to let them problem-solve on their own
• Responsible for supporting Squad Leads and Product Owners in knowledge transition between both Squads and the wider Organisation by applying clear and concise communication channels

Key Interactions:

• Regular 1 to 1s with Chapter Squad level technical members.
• Carry out annual performance reviews
• Close relationship with Tribe leadership focussing on understanding the development needs of their people.
• Participate in quarterly Portfolio Sync and weekly Portfolio checkpoint sessions and support teams by helping them remove systemic impediments
• Help protect teams from distractions and unrelated or unnecessary work
• Work with APMO to establish and monitor staffing needs

Knowledge and Experience Required:

• Extensive knowledge of customer experience (CX) interaction and integration as part of software development process (can be through scrum/ lean agile or standard SDLC)
• Experience working with a CMS such as Drupal or WordPress
• An appreciation of CI/CD concepts and using tools such as Jenkins/Azure Devops
• Knowledge and experience in Scrum development practices, using associated tools for testing and continuous integration & deployment
• Extensive knowledge and experience with design & development into the Cloud 
• Knowledge of identification and management of specific engineering, design and testing standards and practices that comply with internal organisation IT governance and architectural standards while performing within a heavily regulated environment
• Knowledge and experience in the use of tools such as: Jira, Confluence etc.

Desirable Knowledge and Experience:

• Engineering and Testing of applications on any major cloud platform and awareness of serverless technologie
• Automated delivery of software though CICD with automated testing
• Understanding and implementing best practices for secure software development
• Deployment of applications on Docker and Kubernetes
• SQL and NoSQL database technologies
• Test driven development in Java, Kotlin, Python or Javascript

Location:
We are open to discussion around remote working possibilities (UK only)

Interviews for this position will be conducted via Microsoft Teams, with a two stage process from w/c 1st August, this date maybe subject to change.

Our Commitment to You:

At Admiral, we are committed to being a diverse and inclusive workplace. Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

All qualified applicants will receive equal consideration for employment.

Salary, Benefits and Work-Life Balance:

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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