Chapter Lead - Automation

Excellent opportunity to join our Claims Tribe within our IT division as Chapter Lead.

The main responsibilities of a Chapter Lead are to build the Engineering Capabilities (people, process, technology) within our Tribes. You will equip OCR Engineers with the skills, tools, and standard approaches to deliver functional excellence, ensuring that they are focused on delivering value to the business. The Chapter Lead takes responsibility for the line management of the Engineers within Tribes.

At the same time, as a Chapter Lead you will operate as a Senior Engineer within the Claims Tribe supporting your designated Squad. You will use your skills and experience to help design and deliver quality solutions to our end users and customers. The Chapter Lead ensures engineering excellence is delivered throughout the Tribe.

Accountabilities

• Accountable for recruitment, development and retention of technical resources including career pathway development for all technical squad members.  
• Accountable for defining and setting compensation, benefits, and promotions for all members of the relevant Chapter.
• Accountable for providing and applying effective performance management processes and mechanisms supporting squad leaders and product owners in increasing squad performance.  
• Accountable for ensuring engineering, design and testing standards and practices comply with Admiral IT governance and architectural standards while performing in a heavily regulated environment.

Responsibilities

• Responsible for providing line management duties for all Squad technical members within the relevant Chapter with a view to focussing on coaching and mentoring techniques that align to both agile principles and Admiral values.
• Responsible for technical resource recruitment, retention and overall onboarding process for all Squad level technical members of the relevant Chapter.
• Responsible for supporting both personal and technical skills development for all Squad level technical members enabling greater Squad operational performance.
• Responsible for providing effective career development for all Squad level technical members of the relevant Chapter.
• Responsible for effectively administrating Chapter member’s compensation, benefits and promotion processes
• Responsible for enabling Squads to meet their expected outcomes by supporting them in problem identification, root cause analysis, and decision-making.
• Responsible for improving Squad performance by applying effective performance management controls leveraging input from relevant Squad Lead and Product Owners and providing corrective actions when necessary.
• Responsible for identifying and teaching the required software and hardware engineering skills needed to support the development of high-quality code, components, systems, and solutions
• Responsible for supporting all Chapter members in living the following values in everything they do: productivity, quality, transparency, and openness over internal politics
• Responsible for serving as a senior coach and advisor to Agile Squads. Remaining close enough to the Squads to add value and to be a competent manager, while staying far enough away to let them problem-solve on their own
• Responsible for supporting Squad Leads and Product Owners in knowledge transition between both Squads and the wider Organisation by applying clear and concise communication channels

. Key Interactions

• Conducting regular 1 to 1s with technical staff members
• Conducting annual performance reviews and coordinating personal development plans
• Close relationship with Tribe leadership focussing on understanding the development needs of their people.
• Participate in quarterly Portfolio Sync and weekly Portfolio checkpoint sessions and support teams by helping them remove systemic impediments
• Help protect teams from distractions and unrelated or unnecessary work
• Work with Tribe Leadership to establish and monitor staffing needs

Knowledge and Experience Required

• Extensive experience of delivering quality solutions as part of software development life cycle from requirements through to deployment
• Knowledge and experience of Line management through both coaching and mentoring techniques
• Knowledge and experience in Scrum development practices, using associated tools for testing and continuous integration & deployment
• Extensive knowledge and experience with design & development of solutions with IBM Datacap. These can be gained through the full stack of technologies relevant to achieving business value (Technical Analysis, Application Design, Integrations, Testing, Deployment, etc.)
• Knowledge of identification and management of specific engineering, design and testing standards and practices that comply with internal organisation IT governance and architectural standards while performing within a heavily regulated environment
• Knowledge and experience in the use of tools such as: Jira, Confluence, GIT  etc.

Interview Process

• There will be a 2 stage interview process for this role. Interviews will be via MS Teams.
• Interviews will take place throughout April. 

Salary, Benefits, and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

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