Change & Technology Audit Manager

This role is Hybrid, with 1 day a week required in our Cardiff Office. We would be open to Part Time or Compressed Hours for this role.

The role is responsible for shaping and delivering change audit across the Group, but with a significant input into the technology audit planning too.

A significant hire for the function, the purpose of the role is to elevate capability in relation to Change & Technology, whilst continuing to align the function to the Group Strategy – compounding growth whilst delivering technology-driven outcomes (e.g. AI, data-led & customer centric).

There will be an opportunity to develop change assurance approaches and apply previous experience to the third line. This will be underpinned by a data-enabled audit approach. Furthermore, the role will take responsibility for elevating the expertise of the wider internal audit level in respect to auditing change assurance. This includes providing training on new audit technologies, mentoring team members on best practices, and leading initiatives to assess and improve control environments across the business. This is within the context of a Group-wide perspective across our UK and international operations, so some travel to international entities may be required. 

The role also provides leadership support by offering guidance on emerging and ongoing risks, and by continually assessing the wider audit landscape within Technology and Change. There is an expectation that the role will also assist to drive technology and AI usage in the function.

Stakeholder management is critical, with this role offering interaction with senior managers at the top of the Group. The role requires proactive engagement on an on-going basis, essentially getting “under the skin” of the key change programmes that are on-going and being initiated.

Key Responsibilities: 

• To drive high-quality activity and challenge assurance outcomes across Technology & Change audits
• Support the delivery of the Audit plan, with a Change & Technology focus including delivery and input into targeted areas.
• Responsibility for the oversight and management of Change (and some Technology) Audits across respective geographical entities.
• Coordinate with Key Stakeholders and Management for all Change Assurance, including where Audits cross into Technology space between entities.
• Undertake key stakeholder meetings and understand the Technology & Change Strategy and risk landscape.
• Attending (observing) key meetings across the Group associated with Technology & Change; this may involve some Steering Committee attendance.
• Leverage first and second line tech, change and data insights to inform audit planning and coverage.
• Provide clear, concise reporting that connects control gaps to business impact and root causes.
• Manage co-source providers/contractors, ensuring value-for-money and consistent quality.
• Support recruitment and capability development for technology and change skills within the function.
• Keep ahead of emerging risks (e.g., AI adoption, change techniques, cloud security posture, API risk, platform resilience, data privacy changes).
• Support the enhancement of the function’[s data analytics and technology audit capability.
• Support the leadership in the development of the Annual Audit plan, particularly from a change perspective.

Key Performance Targets: 

• Delivery of change and technology audits
• Audit quality and stakeholder feedback
• Team development
• Contribution to Annual audit coverage

Essential Skills & Experience

• Strong change experience and current technology knowledge, underpinned with excellent technical audit skills.
• Excellent communication and interpersonal skills: for interacting with senior management and other stakeholders. 
• Effectively interpret change and technology risk to consider the wider business impact in a clear, concise and consistent manner.
• Credible influencer with senior stakeholders; can challenge constructively
• Coaches and develops others; fosters psychological safety and high standards
• Leadership and team management skills: for leading and supervising audit teams and provide operational direction.
• Strong organisational and planning skills: for managing multiple audit projects and meeting deadlines. 
• Knowledge of relevant regulatory requirements: ensuring compliance and accuracy in audit work. 
• Integrity, Honesty & Professional Courage: act with honesty, accuracy and openness in all communications. Demonstrate professional courage, even when delivering unwelcome or challenging engagement results.
• Independence & Objectivity: maintain independence from undue influence, ensuring objectivity in assessments.
• Competency and Professionalism: maintain sufficient knowledge and skills to perform at a technical level considering relevant risk and regulatory environments.
• Professional Scepticism: apply curiosity and professional scepticism when planning and performing audit services.
• Experience and/or understanding in Change and Transformation, Technology Risk, IT Assurance, Cyber, or Technology Controls within a regulated or complex environment.
• Strong knowledge of technology control domains including ITGCs, IAM, cyber security fundamentals, change management and operational resilience.
• Proven practical experience/background in Technology and/or data delivery which support a wide technical understanding of technology interactions.

Desirable Skills & Experience

• Previous experience within the Insurance Sector

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.

Disability Confident Leader

As a Disability Confident Leader, for candidates with a disability or long-term health condition, that opt into the Disability Confident scheme, we’ll invite a fair and proportionate number of applicants that meet the essential requirements of the role to the first stage of our selection process.

If you need any adjustments or support with your application or during the recruitment process, just let us know. Please email Helen.hunt@admiralgroup.co.uk or contact us on 07796 039828. This number is dedicated to supporting candidates that require reasonable adjustments or support during the application process.

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