Business Analyst

Are you ready to advance your career? We are looking for experienced, self-motivated, and detail-oriented Business Analysts to join our growing team at Admiral Group.

This is your chance to shine! Join us at an exciting time as we support Admiral Group’s dynamic portfolio of IT and business changes where you’ll be able to grow your business analysis experience and skillset within a FTSE 100 insurance company.

Our Business Analyst team is the heartbeat of bridging business needs with technical solutions. By identifying, analysing, and translating business needs into functional specifications, you'll ensure our solutions align with strategic goals, boost efficiencies, and deliver maximum value to our users.

We're looking for individuals with 3-4 years of solid business analysis experience who can confidently lead and own analysis work. The ideal candidate will have hands-on experience through all stages of the change lifecycle, from early discovery to post-implementation. You'll thrive in both waterfall and agile environments and communicate effortlessly with stakeholders at all levels.

Our business analysis team is just getting started, so alongside your projects, you'll have plenty of opportunities to shape the future of the business analysis capability at Admiral. As a key member of this new team, you'll have a unique opportunity to help steer its direction and growth.

If you're passionate about problem-solving and excel at turning complex business needs into actionable requirements, we want to hear from you!

 Main Duties

• Organise and facilitate workshops, stakeholder interviews, shadowing end users as required to understand business needs and problems to solve.
• Collaborate and engage with stakeholders of all levels to identify and clarify business and technical needs.
• Undertake analysis of ‘as is’ and ‘to be’, customer feedback, data and insights to support identification of business and technical requirements.
• Create and maintain detailed documentation including business and technical requirement documents, use cases, user stories, functional specifications and process diagrams as appropriate throughout the delivery lifecycle.
• Collaborate with Architecture and delivery teams to determine optimal solutions based on business needs.
• Support project managers and project leads with ensuring the roadmap is prioritised based on customer feedback, business value and data driven insights.
• Support testing and validation ensuring solutions meet business needs and transition smoothly into the live environments.
• Support 3^rd party vendor selection from writing RFI’s/RFP’s through to delivery
• Identify and support the managing of risks, issues and dependencies.

Skills, Experience & Qualifications

• Substantial experience leading business analysis activities across large scale IT and Business Changes.
• Solid understanding of the Software Development Lifecycle (SDLC).
• Demonstratable experience of business analysis within agile, waterfall and hybrid environments.
• Excellent written and verbal communication skills.
• Ability to collaborate with stakeholders of all levels across business and technical roles.
• Strong problem-solving skills and ability to challenge constructively.
• Extensive experience of translating complex business needs and problems into actionable business requirements.
• Considerable experience of creating and maintaining detailed analysis documentation, high level and detailed business requirements documents (BRD’s), user stories, use cases, functional specifications and process diagrams etc.
• Experience working with 3^rd party vendors, writing RFI’s/RFP’s and supporting activities from vendor selection through to delivery.
• Solid interview and analysis skills to support with end-to-end requirements management.
• Confidence to facilitate workshops and present analysis with stakeholders and delivery teams of all levels.
• Experience supporting test activities, with the development of test scenario’s, use cases, acceptance criteria and BDD to ensure solutions are smoothly transitioned into the live environments.
• Experience with Microsoft products including Teams, SharePoint, Word, Excel, PowerPoint, Visio, Azure DevOps as well as other software such as MIRO, JIRA, Confluence etc.

Desirable

• Experience of working within a Regulated environment, Financial Services and specifically Insurance.
• Formal business analysis and/or project management qualification (e.g. BCS, CBAP, IIBA, PMP or Prince2).
• Experience of developing internal Business Analysis templates and artefacts​

This is a hybrid role with expectations to travel to the Ty Admiral Cardiff office twice a month.

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.

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