Aged Debt Handler

Within our Financial Controls and Assistance function, we are seeking a detail-orientated and pro-active Aged Debt Handler to join our existing Aged Debt Team.

In this position, you will be responsible for recovering aged debt across a portfolio of historic files following the settlement of our client’s personal injury claims. You will manage a caseload of non-live cases, involving the review of longstanding outstanding office balances to determine their origin and devise an action plan to balance the ledger and close the file. While you will work independently, you will have the opportunity to engage with internal stakeholders as needed to establish the appropriate action plan for each file. Additionally, you will be expected to execute the action plan within a reasonable timeframe, aiming to balance the ledger and close the file as efficiently as possible.

Part of your responsibilities will include identifying files suitable for Enforcement and/or Costs Draftsman, and referring them to a designated Enforcement handler within the team or an external costs draftsman when appropriate.

The ideal candidate will ideally possess some experience in credit control and/or debt recovery, excellent communication skills, and a keen eye for detail but this is not essential.

About the department

Our colleagues are at the heart of our success. We put a lot of effort and investment into making sure our organisation is a happy place to work, ensuring colleagues have the appropriate training to thrive in their areas of expertise. Our seasoned management team delivers ongoing training and diligently works to provide all colleagues with the tools and knowledge they need to excel in their roles.

The management group collaborates closely with individual handlers, investing in their careers and ensuring they receive the support and guidance needed to meet their goals. We firmly believe that investing time in our colleagues fosters job satisfaction, enhances technical knowledge, and clarifies their career paths within the business. Internal progression is essential, and we strive to offer numerous opportunities for our staff to advance their careers.

Whilst there are numerous ways to develop your skillset within Admiral Law, we currently have a significant number of handlers enrolled on CILEx courses. Our strong relationship with the local college is extremely important to us. All of these courses have been fully funded by Admiral Law, providing yet another perk for those successful!

About You

The ideal candidate for this role will be:

• Motivated
• Analytical
• Detail-oriented
• Methodical
• Enthusiastic
• Organised
• Good at time management
• A team player
• Familiar with reading ledgers
• IT literate

Full training will be provided for this position, so potential candidates should not hesitate to apply even if they do not meet all of the listed criteria.

About Admiral Law

Admiral Law is a growing business; we are a legal practice run by a team of experts who specialise in personal injury claims. The client is always at the heart of everything we do, and we aim to be exceptional in the service we deliver.

Admiral Law operates as a standalone entity within Admiral Group and operates as a team with appropriate specialists but with the added support and benefits of being part of the wider business.

We’re looking for people who are keen to learn, excited about getting stuck in and are ready for a challenge to help us to achieve our aim of creating an excellent service for our clients.

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.