Underwriter (Admiral Financial Services)

Admiral Group is a leading FTSE100 Financial Services company with a presence in eight countries. The company was set up in 1993 as a car insurance specialist, but since then the Group has expanded in other countries and other insurance verticals such as household and travel insurance, loans and price comparison platforms.        

The Group launched Admiral Financial Services Limited, focused on personal loans, in 2017. It utilizes the learning gained from the Group’s experience within the insurance sector, and has a focus on data analytics, technology, customer-centricity, and product innovation. 

It has the freedom and innovation of a start up with the backing of larger company behind it.

The Group has 7 million customers worldwide and employs over 11,000 people across its operations. Admiral is a growth story with an enviable track-record of strong financial performances, ROE consistently over 50%, a turnover of £3.5 bn and a profit before tax of £520 m in 2019.

AFSL is seen as a key part of Admiral’s growth strategy over the next ten years,and is viewed as one of the best places to develop your career in the Group. 

About the role:

A vacancy has arisen within Admiral Financial Services for an Underwriter to join the team. The role involves managing referred applications through the full acquisition cycle. This includes fraud, credit and affordability decisioning, as well as customer contact processes. The Underwriter will work on Unsecured Personal Loan and Car Finance (PCP & HP) products and will play a vital role in supporting the business meet its ambitious growth targets.

The successful candidate will be able to quickly fit into a fast-moving, innovative and high-profile environment, and will be required to hit the ground running; at least one years’ prior experience in an underwriting role is therefore a prerequisite.

Duties include:

• Underwriting referred applications in accordance with AFSL policy
• Assessing customer supplied documents in order to satisfy fraud, affordability or credit concerns
• Ensuring consistent decisions are made within expected timescales
• Understanding changes to policy or process and adapting effectively
• Proactive feedback to senior/manager on process improvements
• Direct customer contact via telephony or email

Required skills and experience:

• At least one years’ underwriting experience in a lending business is essential
• Contribute positively to the Admiral culture
• Have the confidence to challenge existing work practices to ensure we are continuously improving as a team
• Able to work on their own initiative with excellent time management and organisation skills
• Flexible and adaptable approach to work as process/systems evolve
• Positive outlook and able to demonstrate a positive influence on those around you
• A strong focus on quality, receptive to feedback and effective when giving feedback to others
• Be an effective communicator with all levels of staff, verbal and written
• Ability to work under pressure and as part of a high performing team
• Capable of thriving in a target driven environment
• Experience with the following would be advantageous:
• Unsecured personal loans or Motor Finance
• CIFAS/SIRA loadings and assessments
• Open Banking/PSD2

Salary, Benefits and Work-Life Balance:

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're voted no. 1 in the 2019 Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

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