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Major Loss Claims Handler

Cardiff

  1. Full time

About the job

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This vacancy has now expired. Please see similar roles below...

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Are you looking to take the next step in developing your career? Why not start in a multi-award-winning company that prioritises your career growth and development.

We are currently recruiting for Major Loss Handlers to join our fun, competitive and industry leading Household Claims department!

If you’re looking for a workplace where you can just be yourself, you’re in the right place! It’s an intense job, so we make it a priority to support each other, regardless of whether you’re working in the office or at home.

Household Claims are recruiting for claims handlers in the Major Loss Team. This is an exciting opportunity to join a relatively new team within the Admiral business, dealing with complex domestic property claims in excess of £100,000.


Main Duties and Responsibilities

  • The Large Loss handler will be required to:
  • Ensure delivery of consistent, efficient, and technically sound claims handling whilst delivering great customer outcomes on our largest and most complex claims.
  • Accurately check all claim details and ensure that the reserve accuracy throughout the life of the claim.
  • Identify and assist in pursuing recoveries.
  • Adopt a pro-active approach to all claims to achieve settlement in a timely fashion.
  • You will work closely with our key suppliers and loss adjusting partners, and in conjunction with our supply chain team, will help to ensure that the service that we and our customers receive is of the highest standard.
  • Provide overviews of cases to Heads of Departments.
  • Active contribution and participation in surge response.
  • Ensure Underwriter requirements are checked in respect of the submission of claims.
  • Work with our internal surveyors on Complex Claims and attend site visits when required.
  • Provide feedback and assist in training to Household Claims Service and Support when required.
  • Be a technical point of referral for the Household claims Service and Support areas.

Experience

  • Claims handling experience and technical knowledge is essential

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

#LI-SS1

  1. Full time
  2. Claims, Household

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Cardiff

Our Achievements

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Our Benefits

We know our colleagues work hard to serve our customers and keep us innovating, so it’s important to us that they’re well-rewarded.
 
Alongside our competitive pay we also offer a share package, career growth and development opportunities and a whole host of other great benefits!

Explore our benefits below to discover Where You Can

Where You Can Be You

Financial & Mortgage Advice

Financial & Mortgage
Advice

Ecare

24-Hour
Ecare

Cycle to Work Scheme

Cycle to Work
Scheme

Annual Holiday Allowance

Annual Holiday
Allowance

Flexible Working

Flexible
Working

Simply Health

Simply
Health

Private Health Cover

Private Health
Cover

Critical Illness Cover

Critical Illness
Cover

Where You Can Grow & Progress

Learning and Development

Learning and
Development

Educational Sponsorship

Educational
Sponsorship

Accredited Qualifications ILM

Accredited
Qualifications ILM

iLearn

iLearn
Online Learning

Buy a Book Scheme

Buy a Book
Scheme

Developmental Coaching

Developmental
Coaching

Port of Calls

Port of
Calls

Internal Mobility

Internal
Mobility

Where You Can Make a Difference

Groups & Societies

Groups and
Societies

Socials & Team Days Out

Socials and Team
Days Out

Multi Faith / Quiet Rooms

Multi Faith / Quiet
Rooms

Admiral Community Fund

Admiral Community
Fund

Give as You Earn

Give as You
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Awards & Star Lunches

Awards and Star
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Corporate Social Responsibility

Corporate Social
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Impact Hours

Impact
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Where You Can Share In Our Future

Share Schemes

Share
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Refer a Friend Bonus

Refer a Friend
Bonus

Colleague and Family Discount

Colleague and Family
Insurance Discount

Group Life Assurance

Group Life
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Pension

Pension
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Life Event Loan

Life Event
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Tickets to Sponsored Events

Tickets to Sponsored
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Tusker

Tusker Salary
Sacrifice

Click here to download our full benefits brochure