Internal Communications Business Partner

This role supports the delivery of high-quality communications through a range of channels and in line with our Communications strategy and will work predominately with the Data and Tech areas in the business.

The role holder will provide a first-class communications service to our colleagues and should be comfortable dealing with senior managers and colleagues at all levels of the organisation, following a business partnering model. Working in a fast-moving team, the role holder will be able to prioritise and manage several competing priorities, while delivering day-to-day tasks. 

The role holder will be a solid communicator, both verbally and in the written form. Reporting into the Data & Tech Communications lead but as part of the wider Internal Communications team and Communications function, they will need to be able to work both alone and as part of a team, using their own initiative and adopting a proactive approach to delivering workload.

Key Accountabilities:

• Coordinate, write and deliver a range of engaging and informative communications across a range of channels to connect intended audience and drive understanding through engaging content
• Support the delivery of the Communications strategy, ensuring the business narrative is reflected and embedded across all relevant channels
• Build and manage the Data and Tech SharePoint site
• Manage and deliver face to face and virtual channels including events and conferences on behalf of Data and Tech
• Apply brand guidelines, communications principles and tone of voice appropriately across all relevant channels
• Business Partner and provide communication and engagement advice and guidance to assigned business areas and project teams, helping to identify relevant opportunities and using content to contribute to overall Group/UK-wide narrative
• Develop and maintain the communications plan for assigned areas ensuring there is a clear and structured narrative in place designed to ensure stakeholders are kept up to date
• Ensure all content is appropriate for audience and manage stakeholder expectations accordingly
• Keep the Communications Strategic plan updated
• Publish content to appropriate channels and ensure it is kept up-to-date and relevant
• Actively manage, monitor and promote and respond to the voice of our colleagues through feedback loops (and social content channels)
• Manage communications and engagement campaigns to support and promote initiatives, projects and events using a range of appropriate channels
• Measure the effectiveness and success of communications activity and challenge and learn lessons from analysis of the data
• Be an ambassador for communications both in terms of team reputation and support provision / standard of communications produced

Location 

The succesful candidate will be required to attend our Cardiff office one day a week. 

Knowledge, skills and experience

The role holder will be a communications professional, able to develop and deliver engaging communications content.

Essential:

• Solid verbal and written communications skills
• Experience of dealing with and managing senior stakeholders 
• Ability to produce comms plans that appropriately line into business plans and strategy
• Ability to translate complex subject matter into accessible and engaging communications
• Experience of effective channel management
• Event Management experience
• Proven experience of working in a communications environment
• Project Management skills and excellent eye for detail
• Management of budget
• Effective time management skills - ability to work on multiple priorities, manage competing deadlines and deliver projects from initiation to completion
• Ability to apply discretion, tact and confidentiality as appropriate

Desirable:

• Good computer literacy, including understanding of Microsoft office skills, including Word, Excel, Outlook and Power Point
• A relevant professional qualification is highly desirable
• Business Partnering experience preferable
• Knowledge of the Financial Services industry and customer-facing environments

Admiral: Where You Can

We take pride in being a diverse and inclusive business. It's a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £3,600 of free shares each year after one year of service.

Everyone receives 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over 25 years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits here.