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Case Handler

Cardiff

  1. Full time

About the job

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This vacancy has now expired. Please see similar roles below...

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Do you want to start your legal career but have no experience? Admiral Law have a unique and exciting opportunity to join the team as a case handler with full training provided.

As a handler in our Claimant MIB Personal Injury department you will be representing our clients who have been injured as a result of a road traffic accident to bring a claim against the MIB or a UK handling agent for their personal injury claim and damages. The successful candidate will deal with a caseload of claims in which the other driver cannot be identified and as a result we are pursuing a claim via the MIB and a selection of UKHA claims. You will deal with claims from the commencement of the claim, up to and settlement.  This can be a difficult time for our clients and therefore you will be there from the start of their claim, reassuring and empathizing with them.

Aside from investigating the accident circumstances, you may be responsible for the investigation of our client’s claim for Personal Injury. Your role will involve obtaining medical evidence in support of your client’s claim, valuing the injuries sustained and gathering all of the required evidence in respect of their losses.

With your own caseload, you’ll advise your clients on the best course of action. In this fast-paced role, you’ll effectively manage and progress your own caseload using our in-house case management system (and in line with our SLAs), keeping clients informed of progress every step of the way.

Main Responsibilities and Requirements

  • Ability to prioritise and manage a full case load
  • Proactively reviewing accident circumstances and any relevant case law
  • Assessing and investigating liability
  • Reviewing Medical Reports & valuing injury claims
  • Reviewing financial losses
  • Advising clients in respect of liability and quantum
  • Considering prospects and taking a pragmatic approach to settlements
  • Prioritising and managing a to do list
  • Great telephone manner
  • Good negotiation skills and the ability to make decisions
  • A strong team ethos and willingness to engage
  • A positive attitude and willingness to learn
  • Good initiative and ability to meet deadlines

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we’re consistently voted one of the Sunday Times Best Big Companies to Work For in the UK. 

All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

You can also view some of our other key benefits here.

#LI-ME1

  1. Full time
  2. Law

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Cardiff

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Our Benefits

We know our colleagues work hard to serve our customers and keep us innovating, so it’s important to us that they’re well-rewarded.
 
Alongside our competitive pay we also offer a share package, career growth and development opportunities and a whole host of other great benefits!

Explore our benefits below to discover Where You Can

Where You Can Be You

Financial & Mortgage Advice

Financial & Mortgage
Advice

Ecare

24-Hour
Ecare

Cycle to Work Scheme

Cycle to Work
Scheme

Annual Holiday Allowance

Annual Holiday
Allowance

Flexible Working

Flexible
Working

Simply Health

Simply
Health

Private Health Cover

Private Health
Cover

Critical Illness Cover

Critical Illness
Cover

Where You Can Grow & Progress

Learning and Development

Learning and
Development

Educational Sponsorship

Educational
Sponsorship

Accredited Qualifications ILM

Accredited
Qualifications ILM

iLearn

iLearn
Online Learning

Buy a Book Scheme

Buy a Book
Scheme

Developmental Coaching

Developmental
Coaching

Port of Calls

Port of
Calls

Internal Mobility

Internal
Mobility

Where You Can Make a Difference

Groups & Societies

Groups and
Societies

Socials & Team Days Out

Socials and Team
Days Out

Multi Faith / Quiet Rooms

Multi Faith / Quiet
Rooms

Admiral Community Fund

Admiral Community
Fund

Give as You Earn

Give as You
Earn

Awards & Star Lunches

Awards and Star
Lunches

Corporate Social Responsibility

Corporate Social
Responsibility

Impact Hours

Impact
Hours

Where You Can Share In Our Future

Share Schemes

Share
Schemes

Refer a Friend Bonus

Refer a Friend
Bonus

Colleague and Family Discount

Colleague and Family
Insurance Discount

Group Life Assurance

Group Life
Assurance

Pension

Pension
Scheme

Life Event Loan

Life Event
Loan

Tickets to Sponsored Events

Tickets to Sponsored
Events

Tusker

Tusker Salary
Sacrifice

Click here to download our full benefits brochure