Job Purpose
As a Senior Software Engineer you will be actively encouraged and expected to contribute to all aspects of software delivery, evaluating feasibility, exploring requirements and solution development.
A primary focus of the role is around helping Admiral to move toward next generation cloud-based customer engagement solutions. The use of NLP and AI will be an underpinning element of the strategic approach, effectively placing this role at the forefront of ensuring innovative use of these new technologies within Admiral.
As our business diversifies, you will be expected to learn and work on technologies and functionality as it’s developed.
Whilst providing quality software solutions for our business whilst evaluating requirements, proposing solutions and developing solutions, as part of an Agile delivery Squad, you will also take responsibility for estimating, planning and managing your own tasks and reporting on progress.
This is a wide-ranging role where the Software Engineer will come into a focused delivery Squad exploring & developing Micro Services & Cloud implementations
Relationship Management will play an important part as you’ll be collaborating closely with other members of the squad and working alongside Product Owners, Business Analysts and Test Engineers to understand and take a shared responsibility for the overall efforts the squad has committed to helping deliver business value.
Acts as an SME for all Software Engineering activities conducted during the change cycle within the tribes and squad’s structures. Provides guidance, coaching and mentoring to all members within the Software Engineer community.
Location: We are open to discussion around remote working possibilities (UK only)
Accountabilities
- Accountable for developing complex end to end solutions using best practice engineering methodology while adhering to the relevant Admiral IT Architecture and CISO controls and standards
- Accountable for supporting end product/ solution operational acceptance by enabling and maintaining agreed functional performance as and where required
- Accountable for identifying and implementing suitable detailed development activities for each sprint set of epics/ stories in accordance to best practice standards and processes as advised
- Accountable for providing appropriate planning and estimation of development tasks to support both sprint planning and enable continuous improvement activity
- Accountable for ensuring end to end solution functional integrity at all times including meeting strict regulatory and data compliance requirements where identified
- Accountable for being an SME for the above activities during the design, delivery and release cycle.
Responsibilities
- Understanding the business purpose of the story and defining and analyzing possible alternative ways of satisfying the business purpose of the story
- Planning and estimating development tasks with other engineers that are required to fulfill the story
- Working directly with the Product Owner to clarify and further define the details of how the story should be implemented
- Providing mentoring, coaching and guidance to other software engineers as necessary who are engaged in development tasks associated with the story
- Taking overall responsibility for “shepherding” the story through the process all the way to (and including) UAT. The developer responsible for the story should lead the presentation of the completed story to the Product Owner in UAT (or Sprint Review)
- Responsible for researching and evaluating a variety of software products; create PoCs as necessary to demonstrate new ideas and technologies.
- Responsible for shaping and sizing Epics/ Stories within sprint including challenging requirements or source material where needed.
- Responsible for designing complex technical solutions (within technical skill sets) that are compliant with best practice engineering design standards including complying with internal architectural governance and standards as advised
- Responsible for development of technical solutions with specific adherence to relevant coding standards as advised alongside complying with internal architectural governance and standards as advised
- Responsible for supporting and action Unit testing with and alongside Test Engineer in accordance to testing methodology and controls
- Responsible for ensuring both the integrity and utilisation of code repository and promotion tools where available
- Responsible for taking ownership over specific story activities during the Sprint where required
- Responsible for conducting test and development alongside Test Engineer including post deployment support
- Responsible for enabling effective problem solving including conducting diagnostic (within technology skill set) during the Sprint.
- Responsible for identifying and conducting knowledge transfer and transition within the Squad alongside supporting knowledge transfer across Tribe where appropriately
- Responsible for identifying and implementing continuous improvement change that positively impacts the Squad resulting in a greater Squad ROI.
- Responsible for living the following values: productivity, quality, transparency, and openness over internal politics.
- Responsible for providing coaching and mentoring for the immediate and wider Software Engineer community.
- Responsible for developing and governing Software Engineering standards, patterns and controls for the Software Engineer community.
Key interactions
- 1-1’s with Chapter Lead for development and career opportunities
- Collaboration with Technical Lead to ensure quality of User Stories meet required coding and architectural standards
- Collaboration with Product Owners to understand Product Backlog and requirements
- Collaboration and support with Test engineers to ensure quality of User story delivery
- Review quality of software deliverables provided by Vendors.
Knowledge and Experience Required
- Min. 2 years in a Leadership role and 5 years in a Developer role.
- Extensive knowledge and experience in Scrum development practices including BDD/TDD, using associated tools for testing and continuous integration & deployment
- Experience working with APIs, and development of Micro Services in a Cloud environment (cloud functions etc)
- Extensive knowledge and experience with design & development of Cloud contact centre technologies.
- Integrations between systems of record, CRM & cloud interaction management systems. Such as Google Dialog flow, Twilio, guidewire etc
- Extensive knowledge and experience working and development with these technology stacks:
- React
- Node (Express)
- Terraform
- Azure dev ops (CI CD Pipelines/ Automation)
- Java
- Rest
- SOAP
- Performance / Monitoring
- Angular JS and Angular Components
- Cloud implementations (API / Microservices Dev)
- SIP, webRTC
- Build Tools (Maven)
- Junit
- HTML 5
- Docker
- Kubernetes
- Version Control (GIT/SVN)
- NLP, Chatbot, Conversational IVR, (Google CCAI Nice to Have)
- CPaaS, CaaS (Twilio Nice to Have)
- Experience operating within heavily regulated environments including external regulated consumer products and service offerings
- Experience of communicating with a wide and varied audience at various different seniority grades
- Experience with building a development team
Professional Training Requirements
- Expectation is that they would require specific domain, technology type qualifications dependent upon expected backlog technical outcomes
- Ideally SAFe Certification
Salary, Benefits and Work-Life Balance
We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.
At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons why we're consistently voted one of the Sunday Times’ Best Big Companies to work for in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.
You can also view some of our other key benefits here; https://admiraljobs.co.uk/employee-benefits/.
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