Relationship Manager - Confused.com

You will be responsible for the management of relationships with motor and home insurance partners (including key industry names such as Aviva, Churchill, More Than, Admiral, Swinton, LV, Tesco and Axa). The role requires a strong appreciation of price comparison dynamics and the needs of a customer, with emphasis on how the insurance companies we work with can add value to our proposition and help secure a good customer experience resulting in sales for both parties.

To secure meaningful and productive relationships requires regular face-to-face contact and external meetings. There will be an expectation to travel within the UK (although this is currently restricted) and may involve participation in professional and social networking events.  Knowledge of the home, motor or van insurance market would be a benefit (but not essential) and there will be an expectation to work closely with other areas of the business.

Key responsibilities:

• Maximising existing revenue streams and opening new sources of income. Negotiation of commercial terms including acquisition costs, acceptable conversion metrics and special offers/exclusive arrangements
• Identifying business development opportunities by building relationships with external partner organisations
• Reviewing data with an ability to articulate findings and use it to inform decision making. May be required to use data to challenge partners in respect of poor performance
• Agreement and maintenance of contractual terms. Negotiations can often be complex and may involve both internal and external legal representatives
• Ensure that partners comply with general good practice and industry regulations
• Facilitate and co-ordinate technical change and development
• Timely receipt of sales information from partners
• Ensuring timely payment of invoices
• Understand market trading conditions and developments in the industr

Key competencies:

Core competencies

• An excellent communicator
• Entrepreneurial
• A balance of team working and self-starting abilities
• Confident nature and a positive attitude

Role Specific Competencies

• Relationship management
• Some who is personable, professional and confident
• Commercial acumen
• Commercial and contractual negotiation
• Flexible approach

At Confused.com, we are proud to be a diverse business where we put our people and customers first. We understand that a good work life balance is important, and we want you to have an element of freedom to define a working lifestyle that supports this. We are happy to talk about flexible working. Please contact recruitment@confused.com for more information.

Next steps:

If you’d like to know any more about the position or Confused.com as an employer, please feel free to email Recruitment@confused.com

If you would like to apply please complete the application form and attach your CV.