Junior Content Designer - Confused.com

We’re looking for someone to join the team who enjoys using research and data to communicate effectively to users.

You’ll be part of a dynamic team, working closely with UX researchers, designers, content and marketing teams and product managers. You’ll collaborate, keep stakeholders involved and champion content design by communicating the right message at the right time to the right audience. All this while maintaining a consistent brand tone of voice throughout.

About the role

If you enjoy the power of words and what they can achieve, and you’re adept at writing great content to a deadline, we’d like to hear from you. We want a content designer who understands how the structure of communication for marketing and product journeys can have an impact on engagement levels.

You’ll know how to use language and hierarchy to help users understand complicated processes and concepts, while also adhering to brand guidelines to make sure we always communicate with a consistent voice.

Teamwork is essential in this role, so you’ll be someone who enjoys working with others, brainstorming or analysing briefs together to deliver compelling solutions time after time.

Who we’re looking for:

• You’ll know how to work as part of a close-knit team, using agile methodology as well as an agile mindset in the work you produce.
• You’ll relish having to think on your feet – a fast-paced, constantly changing environment won’t phase you.
• You’ll be good at managing relationships across a broad team that includes senior people from just about every department in our business.
• You’ll have an understanding of user research and testing methods and how they impact content design decisions.
• You’ll need to understand users’ requirements, and be able to work closely with UX designers to find the best way to structure and communicate engaging content.
• You’ll have an understanding of content and visual hierarchy.
• You’ll enjoy the challenge of creating solutions that meet user needs and business objectives, that also look appealing.
• You’ll be able to clearly articulate your design approach and the rationale behind it.

Skills we are looking for:

• Creative, conceptual thinking
• Ability to write UX content including micro-copy
• Ability to write long copy and to proofread
• Good understanding of UX methodologies to identify user needs and understand how to answer those needs
• Experience of simplifying complex content
• Ability to analyse and use data and research when creating content
• Ability to work independently and stick to deadlines
• Great attention to detail
• Experience of Adobe XD is a bonus

About Confused.com

As the first ever price comparison site in the UK, we’ve been trailblazers in the industry and in the technology sector since we began. Yet our success is built on more than tech. We’ve developed a strong and vibrant culture, where people who enjoy doing what they do are constantly finding ways to do it even better. Our passion, our honest and open approach and our focus on collaboration mean that we were recently named the fourth best large marketing place to work by Campaign. So come and join us! We look forward to your application.

Some of our benefits

• Discretionary cash bonus based on personal and business performance
• 28 days holiday, including Bank holidays, plus extra time for good health
• Group pension scheme
• Flexible working patterns
• Group Life Assurance
• Training & Development opportunities
• Subsidised gym membership
• Cycle to work scheme
• Staff discounts scheme
• Discounted insurance offers
• Discounted health care schemes

If you think this role is for you and would like to be considered for this opportunity, please click “apply now” to complete an online application form and attach your CV. If you have any questions please email recruitment@confused.com 

Please note, we are unable to accept CVs via email and from agencies.