IT Storage Engineer

Job Purpose

To assist with reviewing and managing our storage and backup solutions

Main Duties

The role holder will be responsible for implementing, supporting, and maintaining enterprise-grade storage and backup systems.

Other duties will include:

Coaching, training, and general support to less experienced members of IT.

Adhering to day-to-day processes and procedures which already exist within the team as well as creating, reviewing, updating, or replacing any as deemed appropriate.

Accepting newly completed projects into ‘live’ ensuring that all aspects to enable support have been considered and supplied beforehand.

Being aware and familiar with the concept of ‘risk’ and how this can affect the availability of IT systems and be impacted through their activities.

Actively contribute to the Problem Management and Continuous Service Improvement processes and ensure that accurate recording of incidents is provided towards understanding the full impact of incidents and outages.

Liaising with other departments within the business to ensure that their IT needs are met in the most appropriate fashion, particularly with respect to monitoring and alerting.

Participating in the CAB processes and ensuring that all changes are submitted and implemented correctly.

Ensure that our 3rd parties deliver their support in such a way that is beneficial to our environment (and in accordance with SLAs), highlighting any failures and deficiencies.

This is not a full definition of the role but covers the main aspects and drivers for success.

Experience and Qualifications

Role holders should be able to demonstrate a significant level of experience and expertise across as many of the following areas as possible:

• File and Block level Storage – Pure Storage, IBM V9000 Unified, IBM SAN Fabric Switch Administration, Flex Manager
• Working with stretched fabrics
• Enterprise Backup Solutions (preferably VEEAM Availability Suite, IBM Spectrum Protect)
• Automation skills (Ansible or Powershell preferably)
• Experience of working with ESXi, vSphere v6.5 and above and vSAN
• Excellent multi-tasking skills.
• An ability to prioritise work.
• A desire to learn and adapt to changes to the technical environment.
• Flexible approach to work in terms of out of hours activity being required at times at potentially any one of the Admiral locations.
• Familiar with Monitoring and Alerting tools – What’s Up? Gold, PagerDuty, PRTG, App Dynamics, Manage Engine.

Behavioural Competencies

Technical & Professional Expertise

Posses the ability to make effective and informed decisions and demonstrate appropriate use of technical skills and knowledge.

Initiative and pro-activity

Demonstrate an ability to pre-empt problems and seize opportunities without waiting for an event or having to be told.

Planning and Organising

The ability to develop clear, efficient, and logical approaches to work.

Analytical Thinking

The ability to tackle issues and problems in a logical, step-by-step way.

Developing and Coaching Others

The ability to assist fellow team members in becoming more effective through mutual development and training where appropriate.

Customer focus

The ability to understand the needs and priorities of customers (inside and outside the organisation) and the desire to meet their expectations.

About Admiral

We're Wales’ only FTSE 100 company. We have forward-thinking approaches and provide endless opportunities to test, learn and grow. There's a reason we've been named a Best Place to Work: our progressive culture, core values, and commitment to diversity and inclusion have created a working environment where people share ideas, aren’t afraid to speak up and change things, and above all, feel valued.

Admiral has grown from being a small start-up into a multi-national organisation. The company is constantly investigating new products, services and markets and is now present in eight countries with a diverse product portfolio.

Our success goes hand-in-hand with having a strong culture where we put our people and customers first. Our philosophy is simple yet effective: people who like what they do, do it better, and this in turn, means that our customers receive the level of service and products that they deserve. Our culture is honest, open and wholeheartedly focused on four key areas: Communication, Equality, Reward & Recognition, and Fun.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate's experience. We are happy to see CVs from all candidate’s who meet the requirements, and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're voted no. 1 in the 2019 Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

Please note, we are unable to accept CVs via email.

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