Data Manager

Job Opportunity

We have an opportunity for an experienced Data Manager to join one of the fastest-growing parts of the Admiral Group.

Our Data Vision and the Team's Purpose

At Admiral Financial Services (AFSL), we believe that understanding and engaging with our customers is central to everything we do. The way we gather, analyse and understand our customer data will be critical to the launch and success of our propositions. We believe that the right way to scale our business is to intelligently automate so that our amazing colleagues can focus on the value-add interactions with our customers and other stakeholders.

All of this relies on us having a great set of data capabilities across technology, people, and processes which we on an exciting journey to evolve through significant investment.

The Data Product Squad is a new team being established to continuously modernise the data platform so that end-users have all the latest and greatest tools to have access to data that they can trust.

The Role Holder's Main Responsibilities

The Data Manager will be responsible for creating, promoting, and managing a data framework that ensures that the data is accurate, timely, compliant, and secure.  This will involve:

• Establishing and embedding an organisation-wide operating model
• Creating processes and artifacts that people can follow
• Working with our compliance and risk teams to ensure the framework we put in place is compliant and safe by design
• Working with data providers and data consumers to ensure roles and responsibilities are understood

The Role's Objectives

Business partnering| Working with the business to understand their challenges with using the data and translating these into improvements that we need to make to the data model or platform. This will also include working closely with our DPO.

Tools and processes| Ensure that the tools and processes we need for end-to-end data management are in place, e.g. data dictionary, data inventories, policies, etc.

Operating model| Create and embed an operating model across the entire organisation that makes it clear where the roles and responsibilities sit in managing data.

Data quality| Be a point of contact to trace through any data quality issues and ensure these are resolved.

Governance and compliance| Build a governance framework that ensures we have a compliant (GDPR, Data Protection, etc), safe, secure, and accurate set of data but is Agile and Automated by design.  This will include the below duties:

• Inform and advise on data protection laws and internal policies 
• Maintain data protection policies and procedures 
• Monitor compliance with data protection laws and internal policies 
• Ensure ongoing maintenance of records required, to demonstrate data protection compliance 
• Supervise and advise on data protection privacy impact assessments 
• Manage an assurance program and related audits 
• Support the data incident response and data breach notification procedures and ensure compliance with relevant requirements
• Provide updates on the data protection compliance programme in AFSL to the Group DPO, the Risk Management Committee(s), and those of other subsidiaries as appropriate 

About You

You are curious and methodical, and someone who enjoys fixing things.  You don't believe control means another governance forum and you're a believer that technology and good workflows create the safest environments. You love data and see the value it brings to the organisation and are passionate about creating a culture that values data.

Skills

• Deep understanding of Data Management principles such as the DAMA Data Management model and the DCAM Data Maturity Assessments
• Technical capabilities to create processes and data dictionaries
• Abilities to create a framework that supports self-sustaining continuous improvement towards a business objective
• Good understanding of data technologies
• Good understanding of Data Ops, ML/AI Ops
• Evidential knowledge of data privacy legislation in the UK, including GDPR, and preferably including at least one of France, Italy, or Spain
• Knowledge of cybersecurity risks, PCI DSS, and other information security standards 

Experience

• Minimum of 2 years experience working as a Data Manager or associated field
• Minimum of a degree in Computer Science, Mathematics, Physics, Engineering, Statistics, or another technical field
• Excellent communication and interpersonal skills with technical and non-technical audiences and a desire to work within a fast-paced, dynamic team environment
• Experience in managing data incidents and breaches 
• Experience in leveraging Cloud technologies such as AWS, Azure, or GCP is advantageous 
• Experience in Agile ways of working is advantageous is advantageous
• Ideally, experience in a similar type of role in financial services or similar multinational businesses

Additional Information

In this role, you will work closely with our Data Engineers and Scientists and report to the Data Product Owner.

We’re a big believer in personal development and preparing you for success in this role as well as your next. We’ll provide a range of on-the-job training as well as other opportunities to learn all the key skills you’ll need.

Due to Covid, the whole Admiral Financial Services is working remotely. We will provide you with everything you need to work comfortably from home. We expect you to be working remotely for the foreseeable future, however, once it is safe to return to the office, we will have days when the whole team comes together to collaborate. You can decide if you want to come to the office between 2-5 days per week.

About AFSL

Admiral Group is a FTSE 100 Financial Services company with a presence in eight countries. The company was set up in 1993 as a car insurance specialist, but since then the Group has expanded in other countries and other insurance verticals such as household and travel insurance, in loans, price comparison platforms, and has developed innovative products.

Admiral Financial Services was formed five years ago and has been an amazing growth story with major ambitions to grow even further. This means we are now looking to enhance all our capabilities, particularly how we leverage data and automation.

The Group has 7 million customers worldwide and employs over 11,000 people across its operations. Admiral is a growth story with an enviable track record of strong financial performances, ROE consistently over 50%, a turnover of £3.5 bn, and a profit before tax of £520 m in 2019.

Admiral’s philosophy is that ‘people who like what they do, do it better’ and Admiral is proud to offer an open culture where achievement is rewarded and recognised and where coming to work is exciting every day. In 2019, Admiral received a special award from ‘Best Companies to Work For’ as the only company to feature within their rankings since they began 20 years ago: a true testament to the Group’s culture.

Salary, Benefits and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're voted no. 1 in the 2019 Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible. 

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