menu

close

close

Start your search

Cloud Engineer (Office 365) - Admiral Pioneer

Cardiff

  1. Full time

Closing date

30/04/2021

About the job

"

This vacancy has now expired. Please see similar roles below...

"

About Admiral Pioneer

Admiral Pioneer is a new entity within Admiral Group with the objective of seeding, launching, and scaling new businesses. We are focussed on three business domains:

  • Mobility
  • Future of Work
  • Live to 101

We aim to build multiple new businesses in each domain all anchored around meeting customer needs in new and better ways. We aren’t an incubator, we are building a dynamic and energizing environment where we will provide all the excitement and freedom of a start-up, with the support and stability of an established organisation.

About the role

As an Infrastructure Engineer (Office 365), you combine systems administration expertise with an aptitude for service improvement, troubleshooting, and analysis. You ensure our IT services remain healthy, up to date, and well-adopted across the organisation. Keeping up with the latest technology is crucial due to the ever-evolving landscape.

Our core technology stack includes Microsoft 365, suite, Citrix VDI, LastPass, Duo, Meraki, Umbrella and Azure Active Directory for a multitude of roles (AAD, DNS, DHCP, Group Policy etc).

The Team

You work within the Colleague Compute team which is IT support function within the Admiral Pioneer business. This team works in partnership with 3rd parties to manage services/support to our Pioneer businesses, allowing them to get the most out of technology to carry out their roles within the organisation.

Main Duties

  • This is not a full definition of the role but covers the main aspects and drivers for success.
  • Managing and administering core systems and services in collaboration with supporting teams.
  • Proactive maintenance of IT systems and servers through monitoring, alerting, and housekeeping.
  • Ensures KPI targets, service level agreements, and operational level agreements are achieved.
  • Work closely with third-party vendors on the latest feature releases, service problems, and renewals.
  • Identification and resolution of performance anomalies, system defects and stability issues.
  • Produce and maintain technical processes, documentation, and knowledge base articles for systems.
  • Provide peer support and knowledge transfer to colleagues within other teams and functions in IT.
  • Work with the Head of Security to ensure systems remain safe and secure from emerging threats.
  • Ensure the helpdesk system is available to all customers and continually improve its usage.
  • Liaising with other departments within the business to ensure IT needs are met to their expectation.

Prior Experience and Personal Attributes:

You should be able to demonstrate experience and expertise across as many of the following areas as possible

  • A minimum of 3 years’ experience within an IT support or managed services function.
  • Highly technical with hands-on experience with troubleshooting issues and resolving problems.
  • Experience with AAD, DNS, DHCP and Group Policy
  • M365 - Teams, SharePoint, Azure AD, Autopilot, Dynamics, PowerBI, OneDrive, Azure File Sync, Teams

Desirables:

  • Exposure to any of these technologies/activities is advantageous for the role.
  • Experience with ITSM systems like JIRA, Fresh Service and Zoho
  • A good understanding of complex cloud networking technologies and security services.
  • Security experience with Intune, AIP, ATP, DLP, MFA, EMS, and/or CIS Benchmarking requirements.
  • Experience working with cloud provides like Azure, AWS, GCP, and private cloud technologies.
  • An understanding of cloud compute and cloud storage infrastructure..
  • IT certifications are highly desirable, examples: Microsoft 365 Certified Associate, MCSA, MCSE, etc

Additional Information

Due to Covid, the whole Admiral Pioneer team is working remotely. We will provide you with everything you need to work comfortably from home.

We expect you to be working remotely for the foreseeable future, however, once it is safe to return to the office, we will have days when the whole team comes together to collaborate. You can decide if you want to come to the office between 2-5 days per week.

Salary, Benefits, and Work-Life Balance

We do not have a set salary for this position, as it will be dependent on the successful candidate’s experience. We are happy to see CVs from all candidates who meet the requirements and will be happy to discuss the remuneration package. Do not hesitate to contact the Recruitment Officer looking after this position if you would like to discuss this further.

At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it is one of the reasons we're voted no. 1 in the 2019 Sunday Times Best Big Companies to Work For in the UK. We want you to have an element of freedom to define a working lifestyle that supports this, so accommodate flexible hours wherever possible.

About Admiral

Admiral Group is a leading FTSE100 Financial Services company with a presence in eight countries.

The company was set up in 1993 as a car insurance specialist, but since then the Group has expanded in other countries and other insurance verticals such as household and travel insurance, in loans, price comparison platforms, and has developed innovative products.

The Group has 7 million customers worldwide and employs over 11,000 people across its operations. Admiral is a growth story with an enviable track record of strong financial performances, ROE consistently over 50%, a turnover of £3.5 bn, and a profit before tax of £520 m in 2019. Admiral’s philosophy is that ‘people who like what they do, do it better’ and Admiral is proud to offer an open culture where achievement is rewarded and recognised and where coming to work is exciting every day. In 2019, Admiral received a special award from ‘Best Companies to Work For’ as the only company to feature within their rankings since they began 20 years ago: a true testament to the Group’s culture.

#LI-LP1

jobs

Related jobs

Distribution and Partnerships Lead - Admiral Pioneer

** DEFAULT listwidget.vacancypartial.salary - en-GB **

** DEFAULT listwidget.vacancypartial.locationfreetext - en-GB **

Cardiff

Job Type

Full time

Location

Cardiff

Office address

Tŷ Admiral, David Street, Cardiff, CF10 2EH

Department

Admiral Pioneer

Description

About Admiral Pioneer Admiral Pioneer is a new entity within the Admiral Group with the objective of seeding, launching, and scaling new businesses. We are focused on three business domains:

Reference

4644

Expiry Date

10/02/2021

Andrew  Smith

Vacancy managed by

Andrew Smith
Andrew  Smith

Vacancy managed by

Andrew Smith
View Shortlist
Admiral Pioneer Opportunities

** DEFAULT listwidget.vacancypartial.salary - en-GB **

** DEFAULT listwidget.vacancypartial.locationfreetext - en-GB **

Cardiff

Job Type

Full time

Location

Cardiff

Office address

Tŷ Admiral, David Street, Cardiff, CF10 2EH

Department

Admiral Pioneer

Description

We are specifically looking for people with previous experience in start-up/scale-up environments. About Admiral Pioneer Admiral Pioneer is a new entity within Admiral Group with the objective o

Reference

4363

Expiry Date

09/06/2021

Allison Martin

Vacancy managed by

Allison Martin
Allison Martin

Vacancy managed by

Allison Martin
View Shortlist
Strategic Assistant - Admiral Pioneer

** DEFAULT listwidget.vacancypartial.salary - en-GB **

** DEFAULT listwidget.vacancypartial.locationfreetext - en-GB **

Cardiff

Job Type

Full time

Location

Cardiff

Office address

Tŷ Admiral, David Street, Cardiff, CF10 2EH

Department

Admiral Pioneer

Description

About Admiral Pioneer  Admiral Pioneer is a new entity within Admiral Group with the objective of seeding, launching and scaling new businesses in areas of increasing societal importance. We are fo

Reference

4921

Expiry Date

06/05/2021

Andrew  Smith

Vacancy managed by

Andrew Smith
Andrew  Smith

Vacancy managed by

Andrew Smith
View Shortlist
posts

Related posts

Admiral perks

Teaser

Contact Centre

Content Type

Blog

** DEFAULT postresults.publishdate - en-GB **

24/06/2020

Summary

When it comes to staff benefits and perks we have everything you’d expect from a large FTSE 100 company, like a contributory pension scheme, free shares, dental care and so on.  Our commitment to providing staff with the services and support they need to ensure that they are happy and healthy in their working lives ensures we are offering more than the basics. We hope this has contributed to the fact that we’ve made the Sunday Times Best Companies to work for list for the 17th year in a row.In this article, we will explore some of our most popular staff benefits…1. Free staff sharesAll staff who work for the Admiral Group receive up to £3,600 worth of company shares every year after the first year of service. Staff can sell these shares when they reach 3 years old, and at year 5, they are tax free, so its worth holding off if you can!Many staff have used their shares to buy holidays, their first house, cars etc. No wonder its one of our most popular benefits!2. Staff and family discountsA 15% discount is available off our car and pet insurance policies, as well as 10% off travel and home insurance for the following: employee, spouse, partner, children, parents, brothers and sisters. As well as discounts on our insurance products, we offer a staff breakdown scheme. On top of these discounts, a favourable APR rate off our loans from Admiral Loans is also available.3. Moving home advanceIf you’re looking to buy your first home but don’t have quite enough to get the deposit you need or to cover the legal fees, or if you’re looking to move into a rented property but need help to cover bonds and moving costs, then you can receive an interest-free advance of up to £2,000 from the company.4. Buy a book schemeYou can purchase books that will help you develop in your role at Admiral Group and the company will pay for them through David’s Buy a Book Scheme.5. Tickets to sponsored eventsOne of the benefits of working for Admiral is access to tickets to events that Admiral sponsors. In the past this has included tickets to, Wales rugby home international matches, pantomimes, shows at the Wales Millennium Centre, Techniquest Afterhours, weekly ticket giveaways to Chapter Arts Centre and much more.6. Discounts in local shops/businessesWe have secured staff discounts, ranging from 5%-25% with many local and national retailers such as; Oakwood Theme Park, Thomas Cook, Cardiff Nutrition, Wahaca, Papa Johns, Tim Hortons, Wok 2 Walk, O2, Pure Gym, The Body Shop and many more!7. Contributory pension schemeYou can start paying into the company pension scheme as soon as you start working for the Admiral Group and we will contribute to your pension up to 6% of your basic gross salary or a total of £9,000 p.a., whichever is lower.

Teaser

Read on
Alexandra  Dobbie

by

Alexandra Dobbie

Alexandra  Dobbie

by

Alexandra Dobbie

Culture at Admiral – One dream, one team

Teaser

Contact Centre

Content Type

Blog

** DEFAULT postresults.publishdate - en-GB **

24/06/2020

Summary

Admiral’s four pillars help define our unique workplace culture and have been the basis for some of our greatest achievements, including being on the Sunday Times Best Companies to work for list for the 18th year in a row. Communication - our first pillar is centred on ensuring that everyone in the company feels involved; everyone knows what’s going on and feels part of a collective endeavour. It’s just as important that communication goes both ways, with people feeling that they can approach any level of management with an openness and willingness to share problems.Equality - we ensure that there are no obvious signs of separation with managers sat amongst their teams on the floors so that everyone is made to feel equal . One of the other ways that we ensure there is equality is by awarding up to £3,600 of shares every year to everyone, at every level in every part of our business.Reward & Recognition – staff are rewarded in terms of incentives, bonuses and in the form of shares. Of course, there is more to rewards than money. It is extremely important to us that we praise people when they do a good job – we give constant feedback and say thank you for doing a good job day in day out.Fun – Our philosophy is that ‘if people like what they do, they do it better’ - staff are encouraged whenever and wherever possible to have fun and spend time with colleagues – this makes life more enjoyable and helps get to know each other better with team away days, afternoons out, Christmas and summer parties and regular competitions and ways to get involved as part of our ‘Ministry of Fun’ offer ways to do this.How does the culture differ to other companies?Unlike many other companies, Admiral has an informal working environment where staff are trusted and have autonomy within their roles. Through Admiral’s flat hierarchy, decisions are made collaboratively and quickly to respond to change and these changes are implemented almost immediately, whereas, in many corporate companies, decisions are made at the top and can take a long time to implement. Management here are flexible, approachable and are there to help you flourish and develop in your role with a good work / life balance encouraged. We spoke to Amiee from People Services - ‘‘My manager approached me and asked if I was finishing early on the day that my daughter was starting high school – it was the thoughtfulness of it all that makes it such a nice place to work here.‘‘They go out of their way to make you feel appreciated and that you’re useful. When I first started I was introduced to the Head of People Services on one of my first days and I had no idea that he was such senior management – you don’t get a sense of the ‘big shots’ here, everyone is down to earth and very approachable. I work with such lovely people and I love that I have job security here’’.We have everything you’d expect from a large FTSE 100 company, like a contributory pension scheme, free shares and dental care, amongst others. However, our commitment to providing staff with the services and support they need to ensure that they are happy and healthy in their working lives ensures we are offering more than the basics.Admiral’s laid back atmosphere means that staff can wear what they feel most comfortable in to work – be it jeans or joggers.There are also endless opportunities to advance your career with regular internal job postings, support and training. By investing in our people and maintaining a supportive workplace, we can assist our staff in achieving their career goals and personal aspirations.Follow us on Facebook for a peek inside Admiral!

Teaser

Read on
Kyle Meacock

by

Kyle Meacock

Kyle Meacock

by

Kyle Meacock

Our Benefits

As one of our four pillars to our culture, Reward and Recognition is extremely important. We believe that happy staff make happy customers, so we have a huge range of great benefits to make sure everybody has something to smile about! Here are a few of our more popular ones.

Share
Schemes

Flexible
Working

Local
Discounts  

Travel Season
Ticket loans

Groups
& Societies 

Development 
Opportunities

View more benefits